HOLIDAY SALE - SAVE Up To $500 and Get Free Accessories - Offers Under Each Product

Contact Us

We'd LOVE to hear from you! 


If you need help choosing an e-bike, have any questions, requests, feedback or you just want to say hi, please feel free to contact us using one of the methods below.

You can also check out our Frequently Asked Questions blog post to see if your question is answered there. 

Call Toll Free:
(866) 960-8616 Our experts are available 10am-5pm EST If the line is busy, leave a message and we'll get back to you ASAP.

Use Online Chat: 
Click on the bottom right button to chat with one of our experts or send us a message.

Email us:
info@urban-ebikes.com

Write us:
Fill out the form below!

Use your preferred method above to get in touch with us.

We will reply to every single request we get - We provide the exceptional service that we would love to experience ourselves!

We can't wait to hear from you!