Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
OUT OF STOCK! Available for Pre-Orders, expected to ship around May 2022.
The VELLER 350W 36V Electric Cruiser Bicycle by AmericanElectric is a Lithium-Ion Battery powered Electric Bicycle cranking out 350 watts from the powerful rear hub motor. This 100% hand welded lightweight aluminum frame bicycle has our 7 Speed Shimano Tourney® Gears & Shifting System, a battery pack consisting of 7 lightweight lithium cells running at 36 volts 10 amps and oversize 26" x 2.175 high performance tires, aluminum rust proof coated rims with quick release axle on the front and a waterproof quick disconnect on the rear wheel, for a quick and easy tire change.
The VELLER 2021 Cruiser has a LED Panel for the Power Assist System (PAS) located on the handlebars. The PAS offers 4 speed options - Zero (pedal power only), Low, Medium and High. Front & rear disk brakes are standard on the 36 Volt Cruiser along with a comfy cruiser seat with dual springs to soften your ride!
Tired of pedaling? No problem. VELLER now introduces a full twist throttle experience that can propel you up to 20 mph without the need to use your pedal assist.
This electric cruiser bicycle will travel 20 miles per hour for up to 35 - 40 miles on a single charge and it only takes a maximum of 4 hours to recharge the battery pack. The Lithium-Ion battery pack is extremely light weight, compact and mounts to the frame below the seat and is hardly noticeable, it also locks to your bike to prevent theft.
This awesome electric cruiser bicycle comes standard with a removable basket, Bell, rear reflector & tool kit at no extra cost. It is also backed up by the #1 Rated warranty in the entire nation and the excellent service of AmericanElectric a company with over a decade of experience.
Tool kit, bell, front basket, and rear reflector included
Watts: 350 Watts – High Rated
Motor Type: Rear Hub Brushless Motor - Motor is in center of rear wheel
Gears & Speed's: 7 Speed Shimano Tourney® Gears & Shifter
Amps: 10 AMP Circuit (7 Battery Cells at 10 AMPs each)
Volts:36 Volts (Each Battery Is 3.6 Volts)
Batteries: 7 - Lightweight Lithium Battery Cells In A Sealed Removable Pack
Battery Type: High Performance Durable Lithium-Ion Battery Cells
Tire Size: 26" x 1.75" Performance Tires on Aluminum Rust-Proof Wheels
Charger: Portable Smart Charger Included - US Standard DC Smart Charger - Overload protection (With UL CE CPSC Certification)
Speed: 20 MPH
Distance/Range: 35 - 40 miles per charge - can still pedal it if the battery dies.
Throttle Type: Full Throttle Experience with variable Speed Control - Twist Throttle - or - Pedal & Power Assisted (PAS) - or - Turn Off Power & Pedal Only
PAS System: LED Panel with 4 Speed Options - Zero (pedal only) Low/Med/HighSave 70% Energy During Cycling
Frame Type/Size: 100% Aluminum - Very Light Weight / 18" - Step Through
Forks: Aria Zoom Aluminum Fork (Light Weight)
Front Wheel: Quick Release Front Axle For Easy Tire Change & Transporting
Handlebars: Extra Wide & Long Beach Cruiser Comfort Bars (Aluminum)
Seat: Comfort Cruiser Seat With Suspension
Seat Post: Extra Length Lightweight Aluminum
Fenders: Full Coverage Fenders / Mud Guards (matching the bike)
Braking System: Front and Rear Disk Brakes
Drive System: Rear Hub Motor (Motor is in rear rim) + Pedal Power
Head Light: Extra Bright LED Light Included with a protective coating
Measurements: Seat Height 33 - 39 inches / Handlebar Height 40 inches / Handlebar Width 27 inches / Bicycle Length 70 inches
Carton Size: (L x W x H): 61" L x 11" W x 29" H
Shipping Weight: 57 Lbs
Bicycle Weight: 47 Lbs (Including the light weight battery pack)
Maximum Rider Weight: 350 Lbs
Battery Indicator: Yes. Electric Power Display ( Full , Half and Empty) there are 2, one is the LCD display and one in the battery.
Cargo Rack: Included can hold up 55lbs or 25Kgs
Basket: Removable Lightweight Basket - Hangs on the front Handlebar
Battery indicator: Electric Power Display ( Full , Half and Empty) there are 2, one is the LCD display and one in the battery.
Pedals: Aluminum Pedals
Color Options: ( Black / Ivory)
Battery charging time: 3-4 hours
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at firstname.lastname@example.org to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
ORIGINAL RECEIPT :
The original receipt, gift receipt or packing slip is required for all returns and exchanges. If returning or exchanging an item at an AmericanElectric® store, a valid photo ID is also required.
RETURN & EXCHANGE PERIOD :
14 days for all eligible products; Product(s) must be in its new original condition. American Electric reserves the right to deny any return or exchange.
15% Restocking fee will apply to all new returned items.
Pack your return in the original shipping package, if possible. Include the packing slip and return label, and indicate the reason for the return. Include all original packing materials, manuals and accessories.
Send your return to:
AmericanElectric® Miami HQ
2649 Park Lane
Hallandale FL 33009
For proof of delivery, we recommend that you return items via UPS/FedEx or insured USPS.
Refunds will be credited to the original credit card or PayPal account.
The #1 Rated warranty in the entire nation and the excellent service of AmericanElectric a company with over a decade of experience.
1 YEAR ON THE FRAME
1 YEAR ON THE MOTOR
1 YEAR ON THE BATTERY
1 YEAR ON THE DRIVE TRAIN
AmericanElectric was founded in 2006 with a mission to change the way the world travels. We are a high tech, large scale manufacturing and sales company in the electric bike and electric scooter business. We produce high quality, customizable products and are involved in a variety of major projects with institutions, colleges, businesses, governments and more.
We have worked and continue to work in the United States, Europe, and parts of Asia and we are always looking to expand to more places all over the globe. We want to introduce our amazing and unique products to the world and revolutionize transportation to be very effective and more cost effective, while being environmentally friendly.
Our company brings to the world electric vehicles that specialize in high efficiency, high performance, automatic functionalities, and smart technology. We are always furthering and improving the field of electric vehicles through research and development.
Founded by a strong believer in the power of electricity. We aim to provide consumers with alternative electric mobility solutions for their every-day personal transportation and freedom of commuting. Our Products are assembled in the USA.
We travel the world and constantly do research to ensure that we give only the top of the line electric bikes, scooters, and vehicles to everyone who works with us. We invest in improving every aspect of the electric vehicle experience; from better batteries, to better mechanical parts/components, to beautiful designs, and smart technology with electronic systems that rival the automotive car industry.
We aim to provide the competition to help this industry grow to its fullest potential. Innovation is the key to growth and success and no word defines us more than that. Our determination helps us to provide the best and most updated products to all our customers and projects.
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email firstname.lastname@example.org or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at email@example.com
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
Very good quality. Thick sturdy tubing. I love that I can now go for a bike ride and don’t have to worry if I can make it back to the house. I went from never riding to riding twice a day when I can. I’m going to get one for my husband so he can keep up with me!! Price is great! Love this bike!
The American Veller is by far one of the best e-bikes out there. It's so incredibly comfortable to ride around in and it's got a great look. big thanks to World of eBikes for getting us the best price their fast shipping and free shipping on top of that.
I'm so happy I bought this bike. My very first electric bike and it's awesome. Great looking design and cool basket. Thank you World of E-bikes for being professional and very kind. Definitely buying again soon.
I just received my Apex yesterday and am quite impressed. It's a best of all worlds ebike: full suspension, 4.25" fat tires, folding, w/ a 750W motor, sturdy rear rack, and a surprisingly light frame (easy to throw into the back of an SUV, especially if you take off the battery). The frame is also quite attractive, and relatively easy to step-through. I've owned many ebikes over the years, and this one has really hit the sweet spot of all the right features at a really solid value.
Every thing from start to finish with the process of purchase to delivery was great. The bike is everything I hoped.
this is an absolutely beautiful bike. the all black frame is slick as hell. the "gas tank" battery holder, seat, and handle grips are all leather, lending it a stylish retro look. definitely spring for the fenders, rear rack, and panniers, not just for the immense utility, but to complete the "cafe racer" aesthetic. for your money, you'd be hard pressed to find a better ebike with throwback motorcycle styling. people will come up to you to ask what you're riding.
from a technical stand point, it's solid, but leaves something to be desired as far as battery capacity and range. the updates to the LCD display are welcome, and well worth the price jump. the stock seat is comfortable, allowing you to ride for hours on end. the 9 levels of peddle assist will ensure the bike works /for/ you, and not against you. the throttle on the right handle bar will let you pretend to be a moped for a reasonable amount of time, shooting along at 28 - 30mph on flat land, easily, with no pedaling. when riding in a city, your ability to ride at ~30mph will allow you to keep up with slow-to-medium speed traffic, particularly useful in cities with poor bike infrastructure. the powerful LED headlight (styled to look like a motorcycle's) will ensure you are visible at all hours of the day.
however, sadly, the one major drawback is the bike's weight. it's around 70 lbs, with battery. if you're 6'1'' and 220 lbs, like me, you're unlikely to get more than 20 miles out of it on one charge, and even that's pushing it. that said, remember that your weight, your pedal assist level, and the amount of inclines on your ride will vary your experience. i still absolutely consider this bike worth the money, but, don't expect to put in any more than 20 miles on an average ride. if you really have money to burn, buy a back up battery from revi bikes and keep it in your panniers (although also be aware that it's a small hassle to remove the battery, since you'll have to unscrew the "gas tank" casing and unscrew/rescrew the battery within).
if you're wondering whether it's worth spending the extra money to get this over the original cheetah: yes, absolutely. do it, you won't regret it. if you're wondering if this is a good first bike: yes. you will love it. if you're wondering if this is a good new addition to your ebike stable: possibly, depending on what you value in a bike. do you want highly efficient performance machine that can clip along at 15 mph for 40 miles with no breaks? this isn't the machine for you. do you want a gorgeous bike that is competently built, fast, and unbeatably stylish? then buy it, and buy it now.
Shipping box arrived banged up pretty good, the bike inside was perfect. After 70 miles riding I am absolutely thrilled with my bike. Plenty of power and range for cruising around town. My bike is so cool looking and very comfortable to ride. Absolutely love it.
I have received the Cheetah and the accessories, been riding it around the neighborhood and getting several thumbs up.
Great Commuter bike! Every morning I find myself exited to ride. Great feeling bike with easy on the eyes lines. I am impressed with this bike and Urban Ebikes. Quality communications and great customer service. I highly recommend Urban Ebikes and the Cheetah Cafe Racer. You will love this bike.
Quality Breaks, Great tires, comfortable seat with a lot of power for those hills. I am impressed with how comfortable this bike feels each day. Head light is bright, great display!
Received bike quickly and is making all the difference for my family member who's experienced a loss of independence with vision changes. He was delighted with the bike.
The bike is set to deliver on Tuesday.
My trike is great. It allows me the freedom and mobility to get out. My neuropathy limits my exercise so I was stuck doing the same areas close to home. Now I can go all over the place. My Trike gets a lot of attention from lookers. I never imagined paying $2k for a bike and have zero regrets. Worth every penny.
This bike is amazing!! I've only had it a short time, but WOW is it fun to ride!! So far the lonest I've gone is 25 miles with Peddle assist on 2 and didn't even use half of the battery. This Bike is a real joy to ride. The bike comes very well equipped only thing missing is a tail light.
I seen in another group a women in her mid 60s and height of 5’5” having a problem with strength enough to first getting moving on such a heavy bike. So this was my advice. Hope this helps if you are having a similar issue getting rolling. My wife is 5’2”. When she starts she starts in pas 1. Pas 1 which set to 20 percent. Very important to reset each pass level. 20 percent assist is up to a slow trotting speed. So when she first takes off she eases into throttle. Sit on the bike and slightly apply throttle as little as you can. Once you start to move you can begin to peddle or maybe just throttle gently for a while. Set past 2 to 30 percent. After you have momentum switch to pass 2 and bike will assist up to running speed. I would stick to pas 1 and 2 until you are used to the bike. Think of the throttle like a variable speed drill and drill very slowly at first gradually picking up speed. The throttle is youth strength so learn this youth power by easing into it. Now you are riding!
I just received my magicycle ebike. I took it for it’s maiden ride today and I was so impressed. I LOVE IT… Bike is very well made, nice features and so far works great. I just want to let you know how much I enjoyed it. I took it on about a 11 mile trip and it is so much of an improvement over a conventional bike. I am 66 and use to love to ride bikes but all the inclines really wore on my knees and was unable to enjoy the ride, but now with the ebike with PAS it is GREAT. Your product is very good and with the reasonable price point, it will sell to anyone wanting to enjoy riding, I would give it a 100 percent endorsement to anyone. Just wanted to say Thank You!
Received my white step through last night, spent about an hour putting it together. Today I went on my first ride. Ended up going 9 and 1/2 miles. I found it really enjoyable and spent most of the ride in pedal assist level 2 and 3. I have two arthritic hips and by the end of the ride I was started to get a little sore. It was great to be able to have the throttle to go the last half mile! I am completely impressed with the quality of this bike. I really wasn't expecting it to be so substantial and well built.
I have received the bike in short time very happy with prompt attention to my order. Unfortunately I live in Minnesota and the weather is not good for bike use so I have not tried it out yet
Very convenient. I have used it to shop in the grocery which is not far from my house. Affordable but valuable. My family loves this bike! We got rid of one of our cars. And I found I even can haul my son to nursery school. I just did this morning today.