Aostirmotor S18 All Terrain Electric Mountain Bike 750W 48V

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AOSTIRMOTOR S18 All Terrain Electric Mountain Bike 750W 48V

750W Motor and Removable lithium battery
All Terrain Electric Mountain Bike S18 with a powerful 750W motor, Strong driving force, Long Endurance, and Removable 48V 11.6ah Lithium Battery supports 15 mph speed, charging time 4-6 hours.

Easy to Assemble and High Quality
90% Pre-assembled. You can charge your phone by SW-U-LCD display. Our Ebike uses a light and strong aluminum alloy frame. It's equipped with front light, rear reflector, F/R disc brake TEKTRO, SHIMANO Outer 7 speed.

Excellent For All Terrains
S18 using 26x4.0 inch fat tires, providing great traction. You'll have no problem cruising over beach, snow, gravel, rain, dirt, sand even ice and enjoying the ultimate electric biking adventure.

Three Working Modes
Features three Working Modes including E Bike, Pedal Assist & Normal Pedal Modes.

SPECIFICATION

Battery, 48V 11.6Ah lithium battery Samsung 

Motor, 750W Motor    (Brand: TRUCK, Refer to Bafang Quality) 

Controller, 48V 22A 

Charger, 110-220V（US/Europe） 

Display, SW-U-LCD 

Power sensor, PAS intelligent pedal assistant system 

Charge Time, 4-6 hours

Frame, 6061 Aluminum Alloy 

Handlebar, 31.8*660mm 

Stem, 28.6*31.8*110mm 

Brake, F/R Mechanical Brake（With 4pcs Brake Pads） 

Disc Brake, Front 180 & Rear 160 

Brake lever, Universal 

Rim form, Spoke wheel 

Rim Material, Aluminum alloy 

Tire, 26x4.0 inch Fat Tire 

Gear Shift Lever, 7 Speed Dial SHIMANO/Sunrace 

Derailleur, 7 Speed SHIMANO/Sunrace 

Front suspension, Fork shock absorption 

Rear suspension, Rear spring shock 

Structure shock absorption, Lightweight Aluminum Alloy Frame 

Tube Clamp, D1=30mm  D2=38mm 

Riding mode, Pedal Mode / Boost Mode / Power Mode 

Range Distance, 25-35 km (Pure Power mode） 

Max Speed, 45 km/h 

Color, Black 

Net Weight, 35kg 

Gross Weight, 40kg 

Product Size, 195*110cm 

Package Size, 163*28*82cm 

Saddle Height, 88-100cm 

Weight Capacity, 300 LB 

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

If you want to return the electric bicycle without defective or damaged, we accept return requests submitted within 30 days of delivery.

Please contact customer service staff (aostirmotor@gmail.com) within 30 days. We will not accept return of bicycles without defective or damaged after 30 days.The ebike must have less than ten miles on the odometer, be free of any wear, dirt, dust, fragrance, or any other signs of use. And must be in the same packaging and condition that you receive it and must include all items that were inside the box (bike, charger, keys, kit, etc.).

We will charge 15% of the bicycle order as a processing fee, and you can only get a 85% refund of the total order price.

Purchased Products that have not yet shipped shall be subject to a 10% processing fee.

Return process (return application is only accepted by email, not by phone)

1. Submit you return request by mail. The email needs to include the order information, the reason for the return and the picture of the bike.
2. You need to pack the bicycle according to our requirements, take pictures after packing and send them to us.
3. After getting authorization from the customer service staff, we will send you a prepaid label. You need to print our label and affix on the box.
4. Your refund will be returned within three working days after our warehouse confirms receipt of the goods. Due to the reason of the bank, the refund time may be somewhat delayed.

If the product is returned without authorization from our customer service staff, it will be rejected and returned to you at your cost.

Non-returnable items include:

All the accessories

Special orders

Used products (except for extreme breakage/malfunction)

We promise that all electric bicycles received by our customers are brand new and we will never sell you any electric bicycles that are returned, refurbished or cleared from stock.

WARRANTY

The warranty period of our bicycles is one year from the date of original purchase.

During the warranty period, we will bear all responsibilities for the quality problems of the bicycle itself. If the damage is man-made, we are not liable.

Man-made damage If you need replacement parts, we can provide you with replacement parts at the lowest price for replacement.

We will provide you with high-quality after-sales service.

CONTACT US
Monday – Friday: 9AM – 5PM (PST)
Email: aostirmotor@gmail.com