Bakcou MULE 26" STEP THROUGH Fat Tire Electric Mountain Bike 750W(1000W) 48V

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Bakcou MULE 26" STEP THROUGH 750W(1000W) 48V Fat Tire Mountain Electric Bike. This beast is built to pack like a mule with the suspension and gearing to get you there fast. On a quick trail ride or a week in the backcountry, the Mule ST can handle anything you throw at it.

We recommend our Mule Step-Through (ST) model for our customers with a shorter leg length, or those that have difficulty getting on and off of a traditional fat-tire, eBike. Recommended Riders Hight 5'6" and Up

The Mule ST are built exactly like the Mule, with the exception of a lower top tube allowing for a shorter stand over height.  This allows for greater ease in getting on and off of the bike.

The Mule ST was designed and engineered around the unparalleled power and performance of Bafangs ULTRA mid-drive motor. The Ultra motor is widely recognized as the “diesel engine” of mid-drive motors! It’s all metal, heavy-duty gearing, combined with the intelligence of an integrated torque sensor, make the Ultra motor the most capable, durable, and efficient motor on the planet.
The Ultra motor is also referred to as a “smart motor.” The speed, cadence, shift, brake, and torque sensors provide continuous feedback from the rider to the motor.  This allows the motor to deliver exactly what you ask. What you get, is a very natural feeling ride, even while providing a tremendous amount of torque and power output.
When trying to decide which bike is right for you, it really comes down to application.

If you plan to hit the trail with a loaded down rear pannier rack, while pulling a trailer full of gear for a week of hunting or adventure in the backcountry, then we recommend our hard-tail Mule.

The Mule ST is built to pack! By design, this heavy duty 6061 aluminum alloy hardtail frame will maintain its integrity even when placed under heavy loads. While the air suspension GT MRK front forks and suspension seat post create a comfortable ride they cannot replace the high end full suspension ride of the Storm.

Bike comes with FREE accessories, like Rear Pannier Rack , 2amp Charger, Headlight and a pair of Mud Fenders.

SPECIFICATION 

Motor:  Bafang Ultra M620 750w/1000w mid-drive Motor w/integrated Torque Sensor

Battery: Extended Distance 48v 14.5ah, 17.4ah, or 21ah lithium-ion

Range: 40+ Miles 

Digital Display: Bafang DP C18.UART Full Color LCD

Brakes: Powerful Tektro Dual Piston Hydraulic, 203mm Front & 180mm Rear rotor.

Suspension: BCEB GT MRK 100mm AIR Fork

Frame: High Grade Aluminum Alloy 6061

Size: Mule ST, 18” (Stand Over Height: 26’)

Throttle: Left Thumb

Wheels: Quick Release Front Hub 

Tires: Unparalleled Traction and Control Maxxis Minion 24” (26”) X 4.0

Gearing: Shimano Alivio Hill-Climbing 9 speed, 40t Front 11x36t cassette

Steering: Wide 740mm Handlebars for Greater Stability

Load Capacity: 300lbs

Locking Ergonomic Handlebar Grips

Shock Absorbing Suspension Seat Post

Front & Side Rear Derailleur Guards

Saddle: SR Sport Saddle 

Aggressive Skid-Proof Wide Stance Pedals

Weight: 68 lbs

Top Speed: 35+ mph

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

Bakcou will accept the return or cancellation of an order under the following conditions:

Items that are purchased and cancelled before shipping are subject to a 15% processing fee.

Ebikes that are shipped may be returned within 14 days of delivery if the odometer has no miles on it and the bike shows no sign of use. If there are fewer than 10 miles on the bike it may be returned within 14 days of purchase. However, 25% of the purchase price is non-refundable and purchasers are responsible for return shipping fees.  

The original shipping charges are non-refundable.

Bakcou will not accept the returns of products after 14 days.

In the event of a product return, Bakcou will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.

Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from Bakcou, LLC. If a customer sends a return without the written consent of the company, a refund will not be issued.  The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item.  Once a return is approved by Bakcou, LLC, you may receive an exchange, company credit or a refund.Please address your return to:

Bakcou, LLC.
c/o Returns: Authorization # _____
PO Box 12723
Ogden, Utah 84412

All purchases made through authorized Bakcou retailers are subject to the dealer’s return and refund policies. Bakcou does not accept direct returns of products sold through authorized retailers.  All products sold through dealers must be returned to the original seller.

WARRANTY

Every eBike from BAKCOU comes with a one year limited warranty against manufacturing defects in materials or workmanship on its frame, motor, display and battery.
​Within the first 30 days of purchase this warranty includes shipping, labor and parts for the frame, motor, display, battery and 30% off all other components. After 30 days the warranty includes only the cost of parts on the frame, motor, display and battery, labor and shipping are the owner's responsibility.
​This warranty applies only to the original registered owner of the eBike from Bakcou and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
​The one-year warranty on Bakcou lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, Bakcou will assist in replacing that part.   This includes any parts deemed to have been damaged in shipping.   We will not replace any part deemed to be damaged by the user.
​In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix.   Bakcou will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix.   The owner may also return the unit to Bakcou to make the needed repairs, but will be responsible for shipping costs each way.
​WARRANTY CLAIMS
All claims to this warranty must be made through Bakcou, LLC, and can be submitted to Bakcou.com.  Proof of the original purchase may be required with any warranty request.  Before making a claim, please contact our service department at Bakcou.com as there may be a simple fix for the problem.   Valid warranty claims will be processed within one year of the initial purchase.
​SHIPPING DAMAGE CLAIMS
Upon delivery, immediately inspect your products for damage.   Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery.   Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment.   Take photos of any damage that is found and date the images when possible.   Report shipping damage claims within 3 business days of delivery to Bakcou, LLC at (844) 227-1096 or Bakcou.com.