Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
The Dwmeigi ARTEMIS MG-8714 Electric Bike is ideal for adventurers and commuters who want a ride for daily commuting and work or school. It sports a classic step-through frame and ruggedized features. The bike is ideal for those who want to roll on smooth and harsh terrain. Just turn on the key and start pedaling, and you are on your way.
The ARTEMIS MG-8714 Bike comes with a powerful 48V 750W BAFANG electric motor for adequate power. The powerful motor is located inside the front wheel hub, which puts the torque directly on the ground. The design of the powertrain means it has fewer moving parts, so it is more reliable.
The bike comes with a sizable 48 volt 16 ampere-hour battery pack. The ARTEMIS MG-8714 ranges up to 28 miles, so you can use this bike for commuting or round trips. Charge the bike and use it for a day or two without the fear of losing charge on the way.
This affordable bike comes with a large 26" spoked wheels with KENDA 26''X4'' tires so that you can use it on unpaved surfaces. The bike comes with a MOZO front fork suspension, a front LED headlights.
There is a set of front and rear TEKTRO disc brakes for improved stopping power and a seven-gear derailleur for more torque when riding uphill. Because it has an electric motor, you will have no problem riding over bumps and curbs. The Dwmeigi ARTEMIS MG-8714 Electric Bike is perfect for commuting and everyday mobility.
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
returned without detailed information will be delayed in processing or be ignored.
the original transaction date. Products must be returned at buyer's cost in 100% complete
condition, including all components, original boxes, manuals, and other accessories provided
by the manufacturer. If the packing has been lost or discarded, it is the customer's
responsibility to purchase bike appropriate packaging. DWMEIGI EBIKE reserves the right
to refuse the package if the bike not returned in its original packaging or properly
The original shipping cost will also be deducted from the purchase amount.
within 14 days of the item received. The defective/wrong item may need to be returned to us and
The replacement will be sent at our cost.
under normal and non-commercial use. However, the defective battery must be returned to us
at buyer's cost and buyer is liable for the shipping cost for replacement battery. Warranty
becomes void if the battery has been improperly charged, installed or misused in any way.
normal wear and tear, does not include the gears, clutch and electric components. All spare
parts are readily available for purchase @ discounted price. All sales are final, no refunds or
exchange accepted unless manufacturing faults and/or functional damage is evident. Exchange
of a 'manufacturers fault' defective item is to be claimed within 14 days of delivery along with
photo evidence of faulty parts and detailed explanations. No returns will be accepted after
stated time frame. Seller, at its sole discretion, will determine the eligibility of an item for
replacement warranty. Please see this for our Electric Bike & Electric Conversion Kit Warranty.
picking/repacking the order and returning it to the shelf.
case-by-case basis and we hold the right to refuse a return if we deem to be unsatisfactory.
11.The bike's odometer reading must show under 30 mi/ 50 km.
12.The bike must not have been customized unless explicitly approved by DWMEIGI.
13.Returns over 14 days are at the sole discretion of DWMEIGI EBIKE
Bike frame 2 years
Consumables (batteries, tires, tubes, brake pads, chains, grips, spokes, and cables)1 year
All other parts 1 year limited
1.DWMEIGI EBIKE recommends professional assembly of our e-bikes and damage
caused by improper assembly is not covered
2.DWMEIGI EBIKE will not warranty products or service related to accident, acts of God,
modifications, incompatible replacement parts not intended for use on our bikes,
commercial use, abuse, neglect, operator error, stunt and extreme riding, water
damage or improper maintenance
3.Consumables such as batteries, tires, tubes, brake pads, chains, grips, spokes, and
cables are generally not covered under the terms of the limited warranty but may be
replaced at the discretion of DWMEIGI EBIKE
4.As noted in (3), batteries are considered consumables, and replacement is strictly
limited to defective batteries
5.Customization of the motor, gears, and controllers will void warranty claim
6.Normal wear and tear are not covered
7.DWMEIGI EBIKE may not be exactly as shown in the photos on the DWMEIGI EBIKE'
website and third party websites due to shortages of parts (related to the supply chain)
and/or upgrades to components of the bikes. Substitution of parts is not considered
sufficient cause for the return of a bike or replacement of parts
8.Bikes are only warrantied in the jurisdiction of sale
9.Warranty is not covered for replacement products
10.Warranty is non-transferable and proof of purchase must be provided upon request
11.Bikes purchased from unauthorized dealers are not covered by this warranty
12.Upon request DWMEIGI EBIKE may ask for images and videos for warranty
13.While every effort is made to ensure quick processing of warranty claims DWMEIGI
EBIKE requires up to 30 days to process warranty claims
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
Very impressed with the quality of the bike. Everything works right out of the box. I am 81 and I thought my bike riding days were over. Not so , I ride my Rambler everyday.
I just love riding the tricycle. I get a lot of people telling me how beautiful the tricycle looks. I just love the red & black colors on it. I like the headlight & tail lights on the tricycle. It has a nice big basket on the back.
Bakcou MULE 26" STEP THROUGH Fat Tire Electric Hunting Mountain Bike 750W(1000W) 48V
It was worth the wait. Thank you
Though this tricycle is a bit heavy for me, it did not give me a hard time peddling it, of course, with the help of the 250W motor. My balance is horrible, and I'm not very good at riding a two-wheeled bike, but this electric tricycle gives me comfort and confidence. I don't mind riding and traveling using this tricycle, even on a long-distance ride.
I have health issues and my balance is not good. This tricycle has a low frame to step over. Gears help traversing sidewalks, hills and helping reduce my effort when I am tired. The hand brakes are much more efficient than pedal breaks. Very comfortable ride with no back pain. I have more confidence and my balance is improving!
I was really nervous to get this tricycle because I thought it would be heavy, and although it is, it's not nearly as heavy as I thought it would be. I have so much fun riding this, and I always get compliments from the neighbors.
I didn't think I would want or need an electric tricycle, but its pretty rad now that I have it. can't wait for the weather to warm up a bit more so I can take it out more often
The battery is so easy to remove for recharging, the hardest part is remembering to take it off after my ride! My brother assembled this tricycle for me and he said it wasn't super difficult. It took him about 2 hours. Highly recommend
Unique, comfortable and quite appealing.
Have had my bike long enough to hunt off if it twice. Even on days I don’t hear a gobble, I return to my truck with a smile on my face. Really like the bike. Can go places on it that I could never power through on my mountain bike and don’t have rubbery legs and sweat soaked clothes when set up.
The power for hill climbing the rough terrain in north central MA is incredible. haven't had a hill I couldn't climb, the only issue was the fear of coming back down! The bike handles like a dream! Back in the day i rode mountain bikes 2-3 K miles a season and was very impressed with how this bike handles even being more than twice the weight of a lightweight MB. I switched back to low power to conserve. Battery life and still have plenty of power. Ride it like a bike and pedal, its a lot of fun without the extreme effort.
I recently bought the Mule step through for my wife. This represents a second purchase since three months earlier I purchased a Mule for myself. We have taken several trips with them on wood trails and secondary dirt roads. The bikes are fantastic! The technology is great and the durability is over the top. As we get more accustomed to their performance our satisfaction continues to grow as we experience the bikes capability under different ride conditions.
Easy to assemble. Added all my equipment from my old mountain bike, which was mounted on the handlebars, to the Step Through Mule with plenty of room due the wider handlebars. First couple of trips resulted in adjusting the correct tire pressure for my type of off road conditions. Pulls my cart, tree stand and pack with out difficulty. The power in this bike is amazing, and the petal assist makes easy traveling in sand and grass as if you are on pavement. This has opened a new world for me. Also, as I am a religious wear of Kuiu the bike matches by hunting clothes. Lastly, so happy I order the 24" Step Through as it makes getting on and off so much easier than my 26" mountain bike.
This is an excellent bike and it has the power to get up all the steep mountain roads in my area. I ride it about 18 miles a day for exercise and also ride it for fun with friends. This mid drive has so much more hill climbing power than my other three 750 watt rear hub drive ebikes. The difference between a corvette and a vw bug. Both will get you there, but the Mule does so in comfort. I only had to change out the seat for my personal comfort. I am 70 years old and the Mule ebike makes me feel like I am in my thirties all over again. Some may call it cheating, but I am still getting a workout but can go three times as far as I used to ride using my high end manual mountain bike. Best purchase I have made in years!