E-Wheels EW-Rugged 350W 36V

  • Vendor
    E-WHEELS
    Sale price
    $1,199.00
    Regular price
    $1,499.00 You save 20%
    Unit price
    per 

    Availability:

    Estimated Arrival: Between Oct 21 and Nov 01.

    Due to the pandemic, we are experiencing production & shipping delays. We apologize for any inconvenience this may cause and we assure you that we are doing everything we can to serve you as quickly as possible.

    • In stock and ready to ship! Feel free to contact us for more details.

      The E-Wheels EW-Rugged 350W 36V Electric Mountain Bike is a Lithium Battery powered Electric Bicycle, powered by a 350 Watt Zero Resistance rear hub motor. Made with all top of the line components this model includes a 7 Speed Shimano Gears & Shifter System, a 100% aluminum Alloy Frame, fully Adjustable Seat and a hydraulic front fork. This Ebike is equipped with a LED Panel for the 5 speed option PAS(Pedal Assist System) attached to the handlebars. This Ebike can be operated by electric throttle power only, Pedal Assist System or simply Pedal. This is one of the most versatile Ebikes on the market today!

    • SPECIFICATION 

      • Power: Electric
      • Watts: 350 watts
      • Amps: 10 AH
      • Volts: 36 Volts
      • Batteries: Lightweight Lithium LiPo4 
      • Speed: 20+MPH (varies based on riders weight and terrain)
      • Distance: Up to 30+ miles per charge
      • Tire Size: 26 x 1.95 inch on Aluminum Wheels
      • Charger: 36V Smart Charger Included
      • Motor: Zero Resistance Hub Motor
      • Gears & Speeds: 7 Speed Shimano Gears & Shifter
      • Throttle Type: Variable Speed Control-Twist Throttle-or-Pedal & Power Assisted-or- Turn Off Power & Pedal Only
      • PAS System: LED Panel with 5 Speed Options
      • Cargo Rack: Yes
      • Frame Type: 100% Aluminum-Very Light Weight
      • Forks: Front Suspension
      • Braking System: Front & Rear Disk Brakes
      • Drive System: Chain Driven by Rear Hub Motor within rear rim or Pedal Power
      • Head Light: Yes, Electric Power
      • Rear Light: Yes, Battery Operated
      • Bicycle Measurements: 72 inches Wheel to Wheel-25 inches Width-37 inches to Handlebars-32” to 38” inches Seat Height
      • Bicycle Weight: 52 lbs.
      • Suggested Max Weight: 350 lbs.
      • Warranty: 1Year Warranty & 6 Month Battery Warranty
    • SHIPPING

      Item Availability

      Most items on our site are “In Stock” and ready to ship. Some items may be either temporarily out-of-stock or are not available for shipment until a specific release date, or require extra time for assembly or other adjustments. For more information, please read the details below.

       

      In-Stock Items 

      Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.

      For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by end-of-day Wednesday. During checkout, you will get to select a shipping method and see the total time it takes for the item to leave the warehouse and ship to its destination. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

       


      Shipping Methods 

      Depending on the item(s) you purchase on our site and the location to which the items will be delivered, different shipping methods may be available.​

      Standard Ground Shipping, (3-5 business days) 

      Most items may be shipped to the 48 contiguous United States via UPS or FEDEX Standard Ground service. You can expect your order to arrive within 3-5 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.


      RETURNS

      Damaged or Defective Items

      If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at service@ewheelsdealers.com . Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem.

       

      SHIPPING CHARGES INCLUDED IN THE PURCHASE PRICE OF THE MERCHANDISE ARE NON-REFUNDABLE.

      CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT

      Credit or Refund

      You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within 30 days of receiving your returned product back complete and in good and unused condition. You will be refunded the purchase price, EXCLUDING the shipping cost and a 20% restocking fee.

      Cancelled Orders

      Orders cancelled after the item has shipped are subject to all standard return policies. You must accept delivery, obtain an RA Number and ship the item back to the correct address. If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. 

       

      Returning an Item

      Standard Return Shipping

      1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure a credit.
      2. Complete the return reason questionnaire and include it in the return package.
      3. Before sending your return shipment, please remove all extra labels from the outside of the package.
      4. Send the return package to the following address:
        EWheels
        RETURNS DEPARTMENT
        750 E. Covey Lane, Suite 135
        Phoenix, AZ 85024
      5. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
      6. It is recommended that you use UPS whenever possible for your return. Retain the return Tracking Number to monitor delivery status.
      7. To receive a refund or credit, items must be returned within 10 days of original shipment date.

    • WARRANTY

      ​Models Included

      EW-Supreme, EW-Step Thru,  

      Five Year Limited Warranty

      Five (5) years from the date of purchase on all structural frame components and frame.

      One Year Limited Warranty

      One (1) Year from the date of purchase, if any part or component of the bike is found upon examination to be defective in material and/or workmanship, it will be replaced at BAM Power Bike’s discretion. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue.

      WARRANTY EXCEPTIONS AND EXCLUSIONS

       Service and Labor Costs

      Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.

      Consumable Items

      Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.

      Damage, Accidental Damage and Misuse

      Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations. 

      Second Hand Owners and Reselling

      No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser. 

      HOW TO MAKE A WARRANTY CLAIM

      Initiating A Warranty Claim

      To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “Service@ewheelsdealers.com”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. 

       Returning Faulty Parts

      Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.

      SHIPPING DAMAGE 

      In the event shipping damage occurs, it must be reported and addressed in a timely manner. Shipping damage claims are time sensitive and cannot be delayed. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps.  


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