Regular price
$2,499.00 USD
Sale price
$1,999.00 USD
Unit price/ per
Sale
Sold out
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Fast & Free Shipping
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days. Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Easy Returns
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
Price Match Guarantee
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Financing
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
What adjectives would you use to describe a bison? Wild, strong, and tough, just like our bison electric bikes. Not only does it have a Mozo hydraulic shock suspension in the front, but it also has a high-performance shock absorber in the middle for a highly comfortable ride. And also equipped with a market rare 48V 17.6ah super-capacity lithium battery to let you unleash the real wild in your heart as long as you want. With this e-bike, you can ride comfortably on all types of terrains like sand, mud, dirt trails, tarmac, and even snow. There is nothing that can stop you from being a wild beast!
SPECIFICATION
WEIGHT CAPACITY: 265lb
WEIGHT WITH BATTERY: 79lb
BATTERY: 48v 17.6AH
MOTOR: Rear Hub 48V 1000W
CHARGING TIME: 6-8 Hours
DISPLAY: Ecotric Smart LCD
SENSOR: Speed Sensor
BATTERY LIFE: 400-600 Cycles
FUNCTIONS: Pedal Assist On-Demand Throttle
FRONT BRAKE: Hydraulic Disc 180mm Rotor
REAR BRAKE: Hydraulic Disc 180mm Rotor
DERAILLEUR: Shimano 7 Gears
FRAME: Aluminum Alloy
TIRES: 26 X 4.8'' Tires
FENDERS: Without
BRAKE SYSTEM: Left Brake For Rear/Right Brake For Front
SHIPPING
Order Confirmation: We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible. As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment: If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com
Shipping Times: We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at info@urban-ebikes.com to obtain rates for those shipments. Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.
Cancellations & Refunds: All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
RETURNS
Ecotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receiving the bike. Please check the warranty terms for complete information for when a return is applicable. Please note that we do not accept the return of the spare parts or accessories(except battery).
Please request a Return and Exchange Authorization. (contact ECOTRIC Support for a return label at service@ecotric.com ). Once the Return and Exchange Authorization is issued, we will email you a return label. You must print the return label and stick it on the box to ship back the electric bike.
Ship-back charge: a. If the unit purchases under a free-shipping promotion, there will not be a refund for shipping cost. However, the customer will have to bear the 20% restocking fee of the original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. b. If the return is accepted, Ecotric will issue a prepaid shipping slip to you by email. You print the return label and stick it on the box, and take the package to the nearest UPS store.(If you need the pick-up service, please tell us, and we will arrange a return label with the pick up fee for you, but customers will need to pay for this pick-up fee.)
The returned unit must be in like-new condition, including all original packaging, accessories, and documentation. Any missing components may be deducted from the refund . Any shipping damage during the ship-back may incur a deduction from the refund.
Returned units are subject to a 20% of inspection and restocking fee from the original price.
The refund will be issued in an average time frame of 2-3 weeks after we are receiving, inspecting, and processing the returned unit.
If a customer wants to cancel the order after the shipping label being created, the customer will have to bear the shipping cost.
WARRANTY
To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. Every ECOTRIC electric bicycle on our website comes with a 18 months warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturer’s specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY, PLEASE REGISTER YOUR BIKE HERE. TERMS AND CONDITIONS OF THE WARRANTY For your reference, please refer to below comprehensive warranty:
Frame – are warranted to be free from defects in material or workmanship for entire life. Paint finish is considered consumable and is not part of the warranty.
Display, Controller and Motor Assembly – are warranted to be free from defects in material or workmanship for a period of 18 months from purchase.
Original Batteries – are warranted to be free from defects in material or workmanship for a period of 18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as per this schedule.
The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.
General: The bicycle is backed up by a 18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.
Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.
Exclusions: The other parts are Normal wear parts which are excluded from this warranty. If any parts happen to be damaged during shipping, please contact us immediately after shipment arrival. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue. Please note that for warranty issues, the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. Always follow care and preventive maintenance procedures. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. The warranty will be voided by any of the following circumstances: Failure to follow all directions or recommendations listed in the user manual. Cycling collision, accident or vehicle damage caused by careless parking Acts in violation of laws Never registered your ebike DIY repairs on electronics Abusive use the bicycle in off-road terrain, mud, snow, water, sand, gravel and water If the bicycle is used as rental unit Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time. Overloading beyond recommended capacity . Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . If the bicycle is used but not limited to stunts, jumping from ramps, stairs or elevated ramps. If vehicle is used in competitions or racing. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. Use of other components not approved by the manufacturer. Damages resulted from improper care and handling. Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. For any questions about your warranty or to make any claims please contact ECOTRIC bikes at: Email: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621
Guaranteed Safe Checkout
Estimated Delivery: 3 - 8 days
Free shipping
Easy returns
No sales tax (Outside NY)
Interest-free financing
Lowest price guaranteed
Top e-bike brands
Expert customer service
Free Shipping & Easy Returns
We offer Fast and Free Shipping all over the country. We have a customer-friendly Return Policy because we know it doesn't always work out. We have the best Warranty policies in case something goes wrong - we got your back!
Best Customer Experience
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products. We have a team of expert customer service representatives to assist you. We have a lot of real, happy Customer Reviewshere.
Lowest Price, No Tax & Financing
We are dedicated to offer the best deal to our customers, therefore we will Price Match if you find a better price somewhere else. We don't charge Sales Tax except for NY state. We offer Interest-Free Financing or Payment-Splitting by Klarna.
Still not sure?
If you need help choosing the perfect electric bike or have any other questions, please check ourFAQ section below or reach out to us via email info@urban-ebikes.com or call toll-free: (866) 960 8616
Frequently Asked Questions
How fast do you ship the orders?
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
When will I receive the tracking number for my order?
As soon as your package ships out. You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it. You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
How long will it take for my order to arrive?
Usually between 2-10 business days depending on your location. If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
Which courier will deliver my package?
We ship via UPS, FedEx, USPS, and select LTL freight companies. It usually depends on the size of your package and the destination.
If I'm looking for something that you don't carry on your website, can I special order it?
Yes! Please contact us by phone, chat or email to inquire about the price and to place your order.
Can I place my order over the phone?
Yes! We are available at 866-960-8616 on weekdays from 9am to 5pm. Alternatively, you can use the chat or email us at info@urban-ebikes.com
Do you offer financing?
Yes, we do! Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered withKlarnato offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for60 million customersacross100,000 merchantsin14 countries.
The great thing we love about Klarna is that they offer an option with0% interestif you pay within6 or 12 months(depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2:Fill out your details and click "Continue to shipping method".
Step 3:Select the shipping method and then click on "Continue to payment method".
Step 4:Choose the option"Buy now, pay later with Klarna"and click "Review order" and then "Complete order".
Step 5:Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Please let us know if you have any questions or if there’s anything we can help you with bycontacting us!
Happy riding! Urban E Bikes Team
Where are you located?
We are based in Brooklyn, New York but we have warehouses all over the country!
What I found was that if you have a pump handy you can experiment with tire pressure for different conditions. I had error power loss and found that the 4 pin battery connection was breaking contact so I bought a pair of XT90 non spark wire connector then bypassed the factory connection and that solved the problem. I really like this bike so to me it was not a warrantee issue, I will keep this bike and make it my own.
Being 79 pounds you may think it is difficult to handle, NO
I am 5' 11" 200 lb. and I had no problem once I adjusted tire pressure. I have changed the front tire to a 4.5 Kenda Juggernaut Elite. still has good geometry
NOTE I used a center punch to make 4 rows of dimples around handle bar to hold handle bar, because it kept slipping.
Also the brake calipers were tight and not able to move with disc. So I removed the screws one at a time, apply liberal amount of red Loctite, snug it up then back off 1/4 turn and let sit 24 hours. The caliper can now follow the disc. The bike has built in limiter so its not crazy fast, but trust me when I say 25mph is a thrill. I found out how to adjust some parameters but kept it at factory for now. I made fenders out of 6 inch vent pipe which is thin but strong and a 6 inch drain 45 elbow.
I can tell you from my 50 years experience cycling and being a degreed engineer. I enjoy working on my bikes and in my opinion this bike is worth every penny I paid.
Let customers speak for us
from 404 reviews
Great E-bike
Very impressed with the quality of the bike. Everything works right out of the box. I am 81 and I thought my bike riding days were over. Not so , I ride my Rambler everyday.
I just love riding the tricycle. I get a lot of people telling me how beautiful the tricycle looks. I just love the red & black colors on it. I like the headlight & tail lights on the tricycle. It has a nice big basket on the back.
Though this tricycle is a bit heavy for me, it did not give me a hard time peddling it, of course, with the help of the 250W motor. My balance is horrible, and I'm not very good at riding a two-wheeled bike, but this electric tricycle gives me comfort and confidence. I don't mind riding and traveling using this tricycle, even on a long-distance ride.
I have health issues and my balance is not good. This tricycle has a low frame to step over. Gears help traversing sidewalks, hills and helping reduce my effort when I am tired. The hand brakes are much more efficient than pedal breaks. Very comfortable ride with no back pain. I have more confidence and my balance is improving!
I was really nervous to get this tricycle because I thought it would be heavy, and although it is, it's not nearly as heavy as I thought it would be. I have so much fun riding this, and I always get compliments from the neighbors.
I didn't think I would want or need an electric tricycle, but its pretty rad now that I have it. can't wait for the weather to warm up a bit more so I can take it out more often
The battery is so easy to remove for recharging, the hardest part is remembering to take it off after my ride! My brother assembled this tricycle for me and he said it wasn't super difficult. It took him about 2 hours. Highly recommend
Have had my bike long enough to hunt off if it twice. Even on days I don’t hear a gobble, I return to my truck with a smile on my face. Really like the bike. Can go places on it that I could never power through on my mountain bike and don’t have rubbery legs and sweat soaked clothes when set up.
The power for hill climbing the rough terrain in north central MA is incredible. haven't had a hill I couldn't climb, the only issue was the fear of coming back down! The bike handles like a dream! Back in the day i rode mountain bikes 2-3 K miles a season and was very impressed with how this bike handles even being more than twice the weight of a lightweight MB. I switched back to low power to conserve. Battery life and still have plenty of power. Ride it like a bike and pedal, its a lot of fun without the extreme effort.
I recently bought the Mule step through for my wife. This represents a second purchase since three months earlier I purchased a Mule for myself. We have taken several trips with them on wood trails and secondary dirt roads. The bikes are fantastic! The technology is great and the durability is over the top. As we get more accustomed to their performance our satisfaction continues to grow as we experience the bikes capability under different ride conditions.
Easy to assemble. Added all my equipment from my old mountain bike, which was mounted on the handlebars, to the Step Through Mule with plenty of room due the wider handlebars. First couple of trips resulted in adjusting the correct tire pressure for my type of off road conditions. Pulls my cart, tree stand and pack with out difficulty. The power in this bike is amazing, and the petal assist makes easy traveling in sand and grass as if you are on pavement. This has opened a new world for me. Also, as I am a religious wear of Kuiu the bike matches by hunting clothes. Lastly, so happy I order the 24" Step Through as it makes getting on and off so much easier than my 26" mountain bike.
This is an excellent bike and it has the power to get up all the steep mountain roads in my area. I ride it about 18 miles a day for exercise and also ride it for fun with friends. This mid drive has so much more hill climbing power than my other three 750 watt rear hub drive ebikes. The difference between a corvette and a vw bug. Both will get you there, but the Mule does so in comfort. I only had to change out the seat for my personal comfort. I am 70 years old and the Mule ebike makes me feel like I am in my thirties all over again. Some may call it cheating, but I am still getting a workout but can go three times as far as I used to ride using my high end manual mountain bike. Best purchase I have made in years!