Eunorau DEFENDER-S All Wheel Drive Dual Battery Dual Suspension Fat Tire Electric Bike 1500W 48V

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With 1500 watts of power, the EUNORAU DEFENDER-S was designed to defeat all kinds of terrain and weather conditions, even being able to carry additional weight. 

The Defender-S is a very capable fat tire electric hunting bike, designed especially for natural trails and rugged off-road terrain. You will appreciate the highly responsive speed sensor, that will make slow technical riding feel natural and intuitive. 

This electric mountain bike is sure to be a favorite of hunters, allowing you to travel great distances to follow game, monitor cameras, and visit remote watering spots.

The heavy-duty full-suspension Defender-S frame is handcrafted from 6061 aluminum alloy, giving the bike incredible strength. It is offered in 17" and 19" frame sizes, so even riders as short as 5'-5" can enjoy riding the Defender-S. The frame is available in matte black and gray finishes.

The suspension components on the Defender-S include the RST Guide suspension fork, which offers 75mm of travel and mechanical lockouts; and the DNM A0-42RC rear absorber, which features a dark hard-anodized damper shaft, adjustments for rebound, lockout and high pressure, and delivers up to 190mm of travel. Cables are threaded through the frame for safety and clean design.

The 48V/14Ah battery is integrated into the downtube portion of the frame, with the option for a second battery added on top of the downtube. The battery on the Defender-S is located within the downtube, providing an added level of stealth and aerodynamics to the frame. This battery, which is packed with Samsung cells, can be upgraded to 48V/17Ah. And if you really want to extend the range of your ride, there is an option to buy a second battery with 48V/14Ah or 48V/17Ah specs, which mounts on top of the downtube.

The controller adjusts the draw from each battery automatically based on voltage and demand. The range these batteries are capable of achieving will vary based on a number of significant factors, including terrain, load, and demand.

The Defender-S has 5 levels of pedal assist, allowing you to finely adjust how much power the motor puts out. It also features a thumb throttle, which allows for riding without pedaling.

The Defender-S also features a 9-speed Shimano Alivio derailleur, providing smooth, reliable and fast shifting action, the elimination of unwanted chain movement and an end to ghost shifting.

FEATURES

RST Suspension Fork

Absorbing a lot of jarring bumps and shocks on rugged routes, the RST fork helps maintain your energy, helping you focus on riding better and faster.

Rear Suspension

The EXA rear suspension sets the Eunorau DEFENDER-S apart from the rest of our lineup, making it the ultimate eBike. Take on any trail with maximum comfort and control.

Removable Lithium-Ion Battery

This removable battery system is a game changer that offers unmatched convenience when re-charging. With a simple twist of a key, you can take out the battery and put it to charge.

180MM Hydraulic Disc Brakes

These brakes are sensitive, but provide efficient and ample force when braking. When riding in harsh conditions, they break swiftly and can be relied upon to ensure your safety.

Shimano 9 Speed Gear Shift System

With this 9 speed freewheel, there is a larger cog for up-hill riding and a smaller cog for high-speed riding. Speed can be easily adjusted with the pedal-assist system.

Chain Wheel with Cover

The side aluminum bash guard on this Defender S model helps protect the chain ring teeth from strikes, while also keeping the chain locked firmly into place.

Motor Selector Switch

Turn the switch to the left to get the front motor to start; turn it to the right to get the rear motor going. When the switch is in the middle, you’ll hear the monster dual motors roar!

Integrated LED Headlight

Light the path with the front light powered by the bike's battery. It can be turned on/off on the handlebar control pad.The headlight is bright enough to make night driving much safer and more enjoyable.

Color LCD Display

This LCD display delivers necessary information for riders: battery life, riding speed, milage, pedal assist level ect. With waterproof connectors, the display is an important tool that defines a great electric bike – keeping track of essential factors that are valuable to know when cycling.

SPECIFICATION

Battery: 48V/14 Ah+Optional Battery(Dual Battery Design)

Range: 80+Miles (48V/17Ah SAMSUNG+ Second Battery 17Ah)

Hub Motor: 48V750W+750W BAFANG Fat Tire Motor

Total Payload Capacity: 440 lbs

Recommended Rider Heights: 5'3" ~ 6'4"

Maximum Speed: 30MPH

Charger: US standard 2.0 A smart charger

Controller: 48V / 22A * 2

Display: New C3 Colorful Display+F/R Motor Switch

Weight: 84lbs

Pedal Assist Intelligent: 0~5 level pedal assist

Box Dimensions: (cm) 170 L x 32.5 W x 85 H

COMPONENTS

Tires: KENDA Sport Tires 26 x 4.0

Brake lever: Hydraulic disc Brakes Levers with motor cutoff switch

Rear Light: Taillight

Freewheel: SHIMANO ALIVIO 9 speed gear shift system

Brake: EUNORAU Design 180MM Hydraulic Disc Brakes

Throttle: Thumb throttle

Stem: EUNORAU TDS-D507G-8FOV

Crank: 170mm forged alloy

Gearing: Shimano 11-34T

Front Fork: RST GUIDE 75mm Travel

Rear SHOCK: EXA KS582，165L

Pedal: Nylon pedal with reflectors

Bike Frame: Aluminum Alloy 6061 Full Suspension

Front Light: 40 Lux LED light

Saddle: Comfortable Saddle

Tool: Included

Sprocket: 44T Aluminum Chain Wheel With Protection

Rims: 26 inch Black Alloy wheels

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

We accept a return on products. Customers have the right to apply for return within 7 days after the receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@eunorau-ebike.com.
Please contact our Customer service at info@eunorau-ebike.com to get the returned address.
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get the full refund. We cannot cancel the order if the product is already shipped out.

WARRANTY

All the electric bikes from EUNORAU got a 2 years warranty, we will try our best to make you happy and make the industry going.

Eunorau Bikes, a Nevada corporation (“Eunorau”), offers this Limited Warranty (“Warranty”) for the Eunorau electric bicycles ("Product“) that are bought in the U.S. or Canada on or after August 1st, 2023. Any bike bought and registered before this period is still subject to the original limited warranty.

 Eunorau requires you to register your Product right after the purchase. This will ensure your after-sale claims to process faster and more accurately.

 Eunorau's 24-Month Warranty only covers manufacturing defects and does not include usual wear & tear and labor cost.

Eunorau complimentary continues to support the Product after the Warranty as a manufacturer courtesy and may only ask for shipping costs and send replacement parts for free. Eunorau reserves the right to change this term without any confirmation from the customer.

Warranty Requirements:

1. Proof of purchase
2. For retail purchaser, receipt or similar document with the date of purchase and the Product name
3. For Eunorau official website purchaser, order ID and information check. For other website, more information might be required
4. Product Registration right after the purchase at Product Registration (eunorau-ebike.com)
5. E-bike check-up by a Eunorau specialist or dealer after the first year of use
6. You are the original purchaser, Warranty does not transfer to another owner

Eunorau 24-Month Warranty Policy

Uncovered Items 

Original Eunorau parts & components are covered by a 24-month Warranty.

This Limited Warranty does not cover:

Ordinary wear and tear are not the result of defects in workmanship or materials. Wear and tear can be assessed by an authorized Eunorau dealer. Parts not typically covered include but are not limited to:

Brake Pads

Rotors

Spokes

Handlebar Grips

Shifter

Brake cables

Casings

Tires/Tubes

Chains

Chain Rings

Cassettes

Transmission gears

Parts are compromised due to corrosion due to the elements (moisture, heat, etc).

Damage or deterioration of the surface finish, appearance, or aesthetics of the product.

Labor charges for part replacement or changeover

Defects or damage resulting from accident, abuse, misuse, abnormal use (including but not limited to stunt riding, racing or other similar activities not consistent with the intended use of the products), improper storage, abnormal exposure to liquid, chemicals, moisture, abrasives, sand or dirt, neglect, or abnormal physical, electrical or electromechanical stress

Scratches, dents and cosmetic damage not caused by Eunorau

The product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible

Defects or damage to the products caused by the use of accessories, products, or ancillary/peripheral equipment not furnished or approved by Eunorau

Defects or damage caused by improper assembly, testing, operation, maintenance, installation, service, repair, or adjustment in a manner that varies from Assembly Instructions (YouTube Video) & Manual

Defects or damage resulting from external causes, such as collision, fire, flooding, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse or improper use of any electrical source

Using a battery charger that is not intended or compatible for use with the Eunorau battery

Using a battery charger improperly

If any of the seals on the battery are broken or show evidence of tampering

If the battery has been used in equipment other than the bike for which it is specified

Any free gift or accessories that came with the purchase of the product

Shipping damage

All shipments require the person to be present and sign off on the package during delivery, any damage you may find before can be used as a reason to decline the package.

Damage to a Product during shipping is not covered by this Warranty. Notwithstanding such limitations, if you find problems right after delivery, notify Eunorau immediately with pictures and/or a video of the product and damaged parts.

Do not use the product and keep everything from the original packaging and reach our after-sale team for further assistance.

10 Year Limited Frame Warranty

Eunorau electric bicycle frames are covered by a 10-Year replacement/repair Warranty for the original purchaser.

This Warranty includes a replacement/repair frame only. Labor charges to changeover parts to replacement frames are not included. Changeover labor must be performed by an authorized Eunorau dealer.

Eunorau reserves the right to use scratch and dent stock when replacing a frame under this Warranty. Frame styles and/or colors not in stock may be replaced with a compatible style and/or color at the discretion of Eunorau

Frame issues that are excluded from this Warranty include but are not limited to:

Corrosion

Paint fade, scratches, impact marks

Impact damage

Non-reversible modification (drilling/welding)

Chain guard mount to the frame if applicable

Any suspension parts

Disclaimer

THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF EUNORAU’S RESPONSIBILITIES AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT WILL EUNORAU BE LIABLE FOR DAMAGES OVER THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF EUNORAU HAD REASON TO BELIEVE SUCH DAMAGES WERE POSSIBLE. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.

EUNORAU MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE, OR SUITABILITY OF ANY THIRD-PARTY EQUIPMENT OR SOFTWARE USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH EQUIPMENT WITH THE PRODUCT. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE, AND SUITABILITY OF ANY SUCH THIRD-PARTY EQUIPMENT AND SOFTWARE RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY EQUIPMENT AND SOFTWARE.

Nothing in the Assembly Instructions (YouTube Video) & Manual or Product information, instructions, or advertisements is intended to create or be construed as an express Warranty of any kind concerning any Product. No agent, employee, dealer, representative, or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations, or otherwise, on behalf of EUNORAU regarding the Products or this Limited Warranty.

This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

What is the procedure for resolving disputes?

ALL DISPUTES WITH EUNORAU ARISING IN ANY WAY FROM THIS LIMITED WARRANTY OR THE SALE, VALUE, CONDITION, OR PERFORMANCE OF THE PRODUCTS MUST BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY, WITH THE SOLE EXCEPTION THAT NOTHING IN THIS PROVISION WILL PROHIBIT ANY SUCH DISPUTE FROM BEING RESOLVED AS AN INDIVIDUAL CLAIM IN A SMALL CLAIMS COURT. Any such dispute, whether arbitrated or brought in small claims court, will not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim, and specifically, without limitation of the foregoing, must not under any circumstances proceed as part of a class action or collective action. It is the express intent of the parties that any disputes will be resolved on an individual basis only, and that the arbitrator will not have the power to award class or collective relief or to determine or order that the dispute should proceed as a class or collective action, whether in arbitration or any other forum or venue. The arbitration will be conducted before a single arbitrator, whose award must not exceed, in form or amount, the relief allowed by the applicable law. The arbitration will be conducted according to the American Arbitration Association (“AAA”) rules and procedures applicable to consumer disputes (which currently may be found at www.adr.org) or, if AAA consumer dispute rules and procedures cannot, for whatever reason, be applied, then according to JAMS consumer arbitration rules and procedures or other arbitration rules and procedures appropriate for use in consumer disputes. This arbitration provision is entered under the Federal Arbitration Act, and the substantive laws of the State of Nevada, without reference to its choice of laws principles, will otherwise govern the interpretation of the Limited Warranty and all disputes that are subject to this arbitration provision. The arbitrator will decide all issues of interpretation and application of this arbitration provision and the Limited Warranty. Judgment may be entered on the arbitrator’s final award in any court of competent jurisdiction.

This arbitration provision also applies to claims against EUNORAU’S employees, representatives, and affiliates if any such claim arises from a Product’s sale, value, condition, or performance.

The original purchaser may opt out of this dispute resolution procedure by, no later than thirty (30) calendar days from the date of the original purchaser’s purchase of the Product, (1) sending a notice by e-mail to info@eunorau-ebike.com, with the subject line: “Arbitration Opt Out.” The opt-out email must include (a) the original purchaser’s name and address; (b) the date on which the Product was purchased; (c) the Product model name or model number; and (d) the Product serial number (the Product serial number can be found (i) on the Product box; (ii) for Bikes, on the Bike stamped into the bottom of the frame below the bottom bracket; (iii) for Batteries, on a label on the Battery imprinted below a barcode on a metallic sticker; and/or (iv) for Batteries, engraved onto the metal Battery case) and providing the same information. This is the only form of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way.

Severability.

If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty.

EUNORAU E-MOBILITY USA CORP

3111 S Valley View Blvd, Las Vegas, NV 89102

info@eunorau-ebike.com