Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
NEW 2021 Eunorau JUMBO 1000W 48V Electric Scooter is a monster of a machine that definitely lives up to its namesake with two full-size bike tires.
Starting in the back of the Jumbo we’ve got a powerful 1,000 watt hub motor paired with a half-grip twist throttle that can bring the scooter up to a top speed of 28 mph once it’s unlocked (Out of the box it comes limited to 20 mph).The power here feels good with a smooth roll-on of torque as the speed increases. It was a smart call for Eunorau to make the rear tire 20 inches, which is 6 inches smaller than the 24 inch front tire. Having that smaller diameter tire gives the hub motor a mechanical advantage, and since you can’t add power to this machine through pedaling, every extra bit of torque is appreciated.
Riding the Jumbo at full speed feels surprisingly stable for a standup scooter, thanks in large part to the full-size 26 inch front tire. Most e scooters have pretty small tires, around 6 to 8 inches, and while that does give them a great mechanical advantage, it means every little bump and crack is going to feel especially pronounced. With the Jumbo, that’s just not an issue. The high attack angle of that front tire glides over pretty much everything, just like a normal electric bike would. This is the greatest strength of the Jumbo.
The battery on the Jumbo is a 48 volt, 15.6 amp hour system with a max estimated range of 25 miles. The battery is housed inside the deck, keeping the center of weight very low and further adding to that feeling of stability that comes with the Jumbo. However, while the battery can be removed, it’s not exactly hot swappable like most ebikes. The charging port is on the left side of the battery and has a rubber grommet to cover the port when it’s not in use.
The Jumbo has a curb weight of nearly 80 pounds, with a 240 pound carry capacity. The frame feels sturdy and has almost zero flex, likely thanks to the twin tube design. It comes stock with front and rear fenders and a rear rack, which adds some nice versatility to this ride.
The headlight is exceptionally bright and offers great visibility even on the darkest nights. There’s also a tail light on the Jumbo, which helps increase rear visibility as well. Wire management here is also great, even though most of the wires are externally routed.
To bring the Jumbo to a stop we’ve got Tektro mechanical disc brakes with 180 mm rotors in the front and rear. This setup offers ample stopping power, and even comes with motor inhibitors, which instantly cut power to the motor whenever the brake levers are depressed.
On the right side of the handlebars there’s also a separate button to toggle the lights, and of course the half-grip twist throttle.
The display is beautifully laid out and easily visible in direct sunlight, but it’s worth noting that polarized sunglasses make it almost impossible to read without titling your head. The button pad on the left is minimal and slim, and is also easy to access without shifting your grip too much.
The Jumbo is an amazing cross-breed of an ebike and an e scooter, and does an incredible job capturing the best aspects of both vehicles. It has the stability of an ebike and the ease of use of an e scooter; it’s got wide handlebars and disc brakes just like an ebike, but you can comfortably stand up just like an e scooter. It really is the best of both worlds here.
Motor: 48V 1000W Direct Drive motor
Battery: 48V 15.6Ah Lithium battery
Charge time: 4-5 hours with 3A charger
Frame: 6061 Aluminum alloy
Tyres: Front: 24” x 3”, Rear: 20” x 3”
Brakes: TEKTRO Disc brakes (180 mm rotors)
Max Speed: 20 mph stock, 28+ mph unlocked
Range Per Charge: 25 miles
Load capacity: 240 lbs
Gross weight: 80 lbs
Dimension: 75” x 59” x 8”
Packing size: 59” x 47”x 8”
With the saddle: NO
Display — Bafang, LCD
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at firstname.lastname@example.org to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
We accept a return on products. Customers have the right to apply for return within 7 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Please contact our Customer service at email@example.com to get the returned address.
We accept order cancellation before the product is shipped or produced. If the order is canceled you will get the full refund. We cannot cancel the order if the product is already shipped out.
All the electric bikes from EUNORAU got a free 2 years warranty(electronic parts), we will try our best to make you happy and make the industry going.
EUNORAU Electric Bikes were born through a compassionate response to help others. GM, CEO, and Founder wanted to help more people who don't have a car or who don't want to always sit in the car.
From that humble beginning, EUNORAU has rapidly grown into a premium electric bike company that offers a range of affordable well-equipped bikes to fit a wide variety of riding styles. EUNORAU E-bikes are ideal for all levels of riders and are available in a wide range of designs, colors, styles, and models.
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email firstname.lastname@example.org or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at email@example.com
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
I thought it would be too small for someone like me who is 6ft-1in and 230lbs, but to my surprise, it fits and rides nice. The Cheetah Plus is well built, sturdy, and fun to ride. I highly recommend this bike.
Highly recommend this electric bike. it was well packed and delivered fast and intact! Assembled easily by following the YouTube video, the bike looks so cool, comfortable and safe for riding! I have been using this bike for a while, and I have to say that I'm honestly quite impressed with this bike, especially the outstanding looking.
This bike is so cool! It is solid and well built. The ride is smooth and it goes faster than I need to go!! The build was quick with only some minor adjustments needed. The fenders add to the look, at quick glance it looks like a motorcycle. Very pleased with my purchase!
This bike is absolutely AMAZING!!! I'm 6'00", 255 lbs. This bike fits me perfectly. The style and engineering of this bike is superior to the rest. The ride is so much fun. I feel like a kid again. The 'pedal assist' is very responsive and makes riding this bike a dream. The head light is really bright, and lights up the roadway like a motorcycle. I have ridden this bike up hills and down. It rides up hills with ease and the downhill ride is a thrill. The 'street radar' clocked me at 41 mph. WOW. The bike is heavy and stable. You don't feel the weight when you are pedaling because the Bafang motor is so responsive. This was an awesome gift from my wife and son. I am having a blast, and I LOVE this bike.
Over all I'm satisfied with it's performance. Put a little over 30 miles on it so far. Only issues I've had so far was the tire tubes went flat right away. But not an issue since I had new tubes and tannus armor. I swapped em as they went flat and haven't had any more problems. I'm a big guy at 6 ft 6 in and 265 so the battery doesn't last as long I would like and I've found a hill it won't climb so I'll have to change the chain ring to a lower tooth count for my elk hunts for better hill climbing. All in all it's a good bike and very well built.
We bought two of these bikes and couldn't be more pleased. My wife at 5'4" loves hers. I catch her goofing around and playing Speed Racer on corners. I'm 6'1" and this bike is at it's limit. It's still an easy ride. It's smooth and the controls are easy to use. In 10 minutes the bikes were out of the box and ready to pedal. After the battery charged up it was 100%. This is a great e-bike to run to the store or to the beach. The frame is rugged and a neat design. Plan an extra few minutes for your ride time because people will be asking about your bike. The height adjustment for the handle bar is limited to the bar rotation (no post adjustment). This hasn't been a problem, just an observation. It's still a 5 star product. Customer service is exceptional. Communications were clear and they delivered as promised. This is a reliable team.
We (husband and I) purchased two Jupiter DiscoveryX5 electric folding bikes. We wanted something that we could ride around campgrounds plus also fit in the basement of our motorhome. This little jewel was perfect! We just got back from a big airshow in Oshkosh, WI and rode these all over the campground and everywhere we could. Being senior citizens - 67 and 74 - these allowed us to venture out more and not have to rely on the busses to get us to the venue where everything was taking place. I'm now thinking of places I can ride around my home as I don't want to wait until we travel again to enjoy this awesome bike.
We are full time boat cruisers and these bikes have been invaluable to us. Everywhere we go people stop us to ask where we got them and how we like them. It was virtually impossible to find an electric folding bike and those we did find were too heavy, too expensive or clunky. The JupiterBike Discovery X5 is easy to transport (we can even load them into our inflatable dinghy) and they perform great. We couldn't be happier!
Six months ago I left this review on Google maps. I can't say enough good about this company and the commitment to quality of product, service and consumer relations. Customer Service has been excellent in answering my questions or concerns usually within a couple hours of email if not the same day... I highly recommend this company and their products... proud owner of a JupiterBike Defiant. Almost 1200 miles on it and looking forward to many more. I now have over 3500 miles on my Defiant and have had a wonderful experience with the Tech Department and Customer Service when any concerns have popped up they have done a good job at addressing my concerns and getting me rolling again.
After a little over a year my review of the Defiant... I have spent more time on my bike that I ever have, it brought the fun back to biking. With a few very minor tweaks it became even more solid: - Kinect Seat-Post for an even smoother ride - Snow Air Fork - Brooks Seat You can go a pretty good distance on level 1, approximately 30 to 40 miles depending on the terrain. Overall, I highly recommend this VERY SOLID bike and I would definitely buy again. Pound for pound a bargain.
The Summit Electric Folding Bike is ahead of its - Time - every way you can think of from from its design to its 3 fin wheels makes me feel like I have a Mercedes Benz Bike …the battery being hidden in the inside of the bike is a serious game changer...it’s great on tough roads and handles bumps like there not even there...the disc breaks are smooth and definitely work, especially when you are going at a high speed...it has a USB charging port on the side where u turn on and off the bike which will help if your phone is dying or if u using it to make deliveries...super comfortable and I know for sure it goes over 28 mph because I witnessed it…overall everywhere I go I turn heads and people. Can’t believe it’s electric and folding...the folding part makes it very easy to store and it does take up a lot of space so if u want to travel with the bike u could...the bike is everything and more! I’m happy I stumbled upon this bike by ACCIDENT and one of the best things I did! Also, I caught it when it first came -n - still no one has a bike that compares …SUMMIT ELECTRIC FOLDING BIKE FOR THE WIN!!!
Love it so much! I live in the country and the area is mostly sandy. It does very well going up and down small hills. It's easy to go from manual to powered while you're riding it. I just can't say enough about it. It is just fun! Get one!
I love my new cargo bike. I have a hill to climb as soon as I start to ride and its so nice to go up the hill with out exerting myself. I get lots of compliments when I'm on my bike, it is definitely an eye catcher.
I have ever had making a purchase. Bike was shipped QUICKLY and arrived in perfect condition. Customer service was first class and super friendly. Bikes were as advertised and awesome. THANK YOU Urban-Ebikes!!!
I received my e-Azteca electric trike a few days ago and absolutely enjoy it. This is the second trike we have purchased from Urban-ebikes. The stability gives us confidence to go bike riding and the battery assist makes it so easy to get around hilly areas.