Pfautec COMFORT 250W 36V Ansmann Electric Tricycle

Pfautec COMFORT 250W 36V Ansmann Electric Tricycle that shines with its safety and comfort. Take a seat and feel the difference. The COMFORT is comfort. This tricycle brings all the advantages in one model. Extremely flexible and comfortable seat and steering position for a pleasant ride. Lay back and enjoy the ride. Comfortable driving and a cool and stylish look is what you will find with the COMFORT. Tricycles' tight wheelbase make it possible to pass any standard door with this wheel set. The low step-in makes handling this bike very easy. The front engine makes it easier while driving on the road. The combination of back pedal and rim brakes ensures that the bike always comes to a safe stop. The front brake can be locked while the bike is not in use for extra safety. Tricycle’s comfort is increased by adding backrest, which supports the lumbar vertebra area, while the 7-speed gear shift due to the simple handling.
A wide saddle, high backrest and a low step-through make the COMFORT tricycle a comfortable and safe companion. The backward-sloping seating position makes it easier for you to get on and off, while the small backrest gives you the security you need to be stable in the saddle even on longer rides.
With COMFORT, the name says it all. A lot of comfort, convenience and security are waiting for you here. If the saddle is correctly adjusted, your feet will reach the ground even when you are sitting. The inclined support tube and the seat position that is inclined backwards not only gives you a lot of stability but also a good overview of your front wheel and your surroundings.
All Pfautec bicycles and tricycles are designed and made in Germany.
Pfautec COMFORT Features

Frame/Fork: Heavy duty tig welded steel frame and fork with anti-corrosive powder coating paint

Wheels/Tires: Smooth tread reflective tires, 24-inch double-wall alloy rims

Drivetrain: 7-speed internal hub with SRAM twist shifter with 9 Ah Ansmann electric motor

Brakes/Cockpit: Coaster brake, alloy V-Brake, parking brake, HUGE comfort seat, and grips

Extras: Rear basket, saddleback support, fenders, upright handlebars, quick release seat post clamp.

SPECIFICATION

Motor Brand: Ansmann

Motor Type: Front Hub Motor

Motor Nominal Output : 250 watts

Motor Peak Output: 250 watts

Motor Torque: 27 Newton meters

Battery Brand: Ansmann

Battery Voltage: 36 volts

Battery Amp Hours: 9 ah

Battery Watt Hours: 324 wh 

Battery Type: Lithium-ion

Charge Time: 4 hours

Estimated Min Range: 18 miles

Estimated Max Range: 23 miles

Display Type: LED 

Readouts: Battery indicator, 6 assists levels

Drive Mode: Cadence  Sensing Pedal Assist Pedalec

Length/Width: 1870/710 (mm)

Access Heights: 250 (mm)

Weight : 32 (kg)

Max. Payload User: 100 (kg)/220 (lbs)

Max Payload Luggage: 20 (kg)/ 44 (lbs)

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

If you wish to return an order to us, either in part or in its entirety; comprising any product we offer, and for any reason of your own accord; it must be returned to us freight/shipping prepaid. All returns will be subject to inspection. We are happy to accept only unused items, in their original packaging, returned no later than 30 days from the original purchase date. All returned products are subject to a 15% restocking fee and additional freight/shipping charges if the order is refused or marked undeliverable.

Exchanges: We would be happy to provide an exchange for an item, within a 30-day window from original date of purchase; at an equal or lesser value. Proof of original purchase is required.

Refunds: Please allow a minimum of 7 business days for a refund to reflect on your original method of payment.

DEFECTIVE MERCHANDISE: In the event of defective merchandise, we reserve the right to replace the item, contingent upon the warranty policy set forth by the brand. Please see our Warranty Policy for all warranty related terms and conditions.

DAMAGED GOODS: (Cycle Force Group dba NAC) must be notified of all claims for items damaged while in transit or during shipping within 2 days of receiving. Damage during transit must be noted, legibly, on the bill of lading or shipping documents. Save all freight bills of lading, packing lists, shipping cartons and packing materials until the damage claim and all related matter is resolved. The shipping carrier often requests to see the damages to the shipping materials, as well as the damaged merchandise, so we ask that you be prepared to provide us with photos that will be utilized to resolve your issue.

All return requests must be submitted in writing and sent to info@urban-ebikes.com  If your return is approved you will receive an email from us with return instructions.

Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.

We recommend taking a picture of the package and/or the item before shipping.

Ship the package.  We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.

Please provide us with the tracking number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

What is PFIFF and P-Tec?

'PFAU-Tec' stands for quality 'made in Germany'. That means no compromises when it comes to safety. The proven, therapy suitable bicycles / special tricycles for children and adults are produced from the construction to the complete assembly all in-house. This is a clear economic commitment to our region: PFAU-Tec and PFIFF together in Germany and now in the USA.

WARRANTY

Cycle Force Group dba NAC warrants its bicycles to the original purchaser, to be free from defects in material and in workmanship as outlined in the following:

Limited Lifetime warranty on bicycle frame, as long as the bicycle is owned by the original purchaser excluding the following models:

-downhill, jumping, freestyle

-suspension related equipment (bushings, bearings, pivot pins, pivot tubes and bolts) including complete forks except as warranted by the original equipment manufacturer.

One-year limited warranty on all original parts, including handlebar, saddles, grips,

stems, pedals, and fork. A one-year limited warranty also includes all accessories,

in the event of manufacturing defects, and up to the discretion of the distributor.

The following items are included: apparel, locks, pumps, computers, bags, tools,

shoes,

6-month warranty on wearable items, including saddles, tires, tubes, grips, brake pads. What Cycle Force Group will do: In the event of a defective bicycle part, Cycle Force Group dba NAC will, at its option, repair or replace the defective bicycle part within warranty period, at no cost to you except for shipping and dealer charges if any.