Pfautec GRAZIA 250W 36V Bosch Electric Tricycle

Pfautec GRAZIA 250W 36V Bosch Electric Tricycle is a power house in the world of electric tricycles. IT was designed and built in Germany, and at the first glance it is immediately clear that it was made to stand any test you can put it through. The frame is made from heavy duty welded steel and coated in anti-corrosive paint. The wheels are double wall alloy rims which improves their strength and gives protection from potholes or otherwise tough terrain.
The Pfautec GRAZIA Adult Electric Tricycle comes equipped with alloy v-brakes and coaster brakes for powerful, responsive stopping function. It even has a parking brake so you can safely leave it unattended even on an incline. Mount the tricycle with ease thanks to the low step-through profile. Ride in a comfortable upright position and enjoy the padded seat and handlebar grips. This tricycle can support riders up to 265 pounds.
The most valuable feature of the Pfautec GRAZIA Adult Electric Tricycle is the 7-speed internal Shimano hub and the Bosch middle-mount 250W motor with a 36V 11Ah 400W Lithium Ion battery. Now you can feel the power of the Bosch Active Line Engine boosting your pedal action. 7 speeds allow flexibility and versatility in traveling on many types of terrain, including uphill and downhill. There are four different support modes to choose from to get the motor assistance you need. The battery reaches a full charge in four hours. On a full battery the torque controlled motor can go up to 27-37 miles under ideal conditions, at 15 miles per hour. Note that the actual performance will vary based on the total weight of the rider and cargo, as well as the type of terrain where you are riding.
Pfautec GRAZIA is simple to operate, and just a pure pleasure to ride. Every little detail is refined to perfection and the motor is part of the line of the best mid-mount electric motors you can currently get. It is expensive, but it is worth it.
Pfautec GRAZIA Features

Frame/Fork: Heavy duty tig welded steel frame and fork with anti-corrosive powder coating paint

Wheels/Tires: Schwalbe smooth reflective tires, 26 inch in the front, 24 inch in the rear, double wall alloy rims

Drivetrain: Bosch Bosch Mid-Mounted Geared Motor with 400 watt battery and 7 speed internal Shimano hub

Brakes/Cockpit: Coaster brake, alloy V-Brake, parking brake, Wens comfort seat and grips

Extras: Cargo box, suspension seat post fenders and adjustable stem.

SPECIFICATION

MOTOR BRAND: Bosch

MOTOR TYPE: Active Line Cruise MidMounted Geared Motor

MOTOR NOMINAL OUTPUT: 250 watts

MOTOR PEAK OUTPUT: 250 watts

MOTOR TORQUE: 50 Newton meters

BATTERY BRAND: Bosch

BATTERY VOLTAGE: 36 volts

BATTERY AMP HOURS: 11 ah

BATTERY WATT HOURS: 400 wh

BATTERY TYPE: Lithium-ion

CHARGE TIME: 3.5 hours

ESTIMATED MIN RANGE: 27 miles

ESTIMATED MAX RANGE: 34 miles

DISPLAY TYPE: Bosch Intuvia Removable Backlit LCD

READOUTS: Speed, 4 Assist Levels, Battery Voltage, Odometer, Estimated Range, Clock, Max Speed, Average Speed, Trip Time

DRIVE MODE: Cadence Sensing Pedal Assist Pedalec

TOP SPEED: 15.5 mph

Length/width: 2050 / 710 (mm)

Access heights: 190 (mm)

Weight: 45 (kg)

Max. Payload User: 120 (kg)

Max Payload Luggage: 50 (kg)

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

If you wish to return an order to us, either in part or in its entirety; comprising any product we offer, and for any reason of your own accord; it must be returned to us freight/shipping prepaid. All returns will be subject to inspection. We are happy to accept only unused items, in their original packaging, returned no later than 30 days from the original purchase date. All returned products are subject to a 15% restocking fee and additional freight/shipping charges if the order is refused or marked undeliverable.

Exchanges: We would be happy to provide an exchange for an item, within a 30-day window from original date of purchase; at an equal or lesser value. Proof of original purchase is required.

Refunds: Please allow a minimum of 7 business days for a refund to reflect on your original method of payment.

DEFECTIVE MERCHANDISE: In the event of defective merchandise, we reserve the right to replace the item, contingent upon the warranty policy set forth by the brand. Please see our Warranty Policy for all warranty related terms and conditions.

DAMAGED GOODS: (Cycle Force Group dba NAC) must be notified of all claims for items damaged while in transit or during shipping within 2 days of receiving. Damage during transit must be noted, legibly, on the bill of lading or shipping documents. Save all freight bills of lading, packing lists, shipping cartons and packing materials until the damage claim and all related matter is resolved. The shipping carrier often requests to see the damages to the shipping materials, as well as the damaged merchandise, so we ask that you be prepared to provide us with photos that will be utilized to resolve your issue.

All return requests must be submitted in writing and sent to info@urban-ebikes.com  If your return is approved you will receive an email from us with return instructions.

Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.

We recommend taking a picture of the package and/or the item before shipping.

Ship the package.  We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.

Please provide us with the tracking number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

What is PFIFF and P-Tec?

'PFAU-Tec' stands for quality 'made in Germany'. That means no compromises when it comes to safety. The proven, therapy suitable bicycles / special tricycles for children and adults are produced from the construction to the complete assembly all in-house. This is a clear economic commitment to our region: PFAU-Tec and PFIFF together in Germany and now in the USA.

WARRANTY

Cycle Force Group dba NAC warrants its bicycles to the original purchaser, to be free from defects in material and in workmanship as outlined in the following:

Limited Lifetime warranty on bicycle frame, as long as the bicycle is owned by the original purchaser excluding the following models:

-downhill, jumping, freestyle

-suspension related equipment (bushings, bearings, pivot pins, pivot tubes and bolts) including complete forks except as warranted by the original equipment manufacturer.

One-year limited warranty on all original parts, including handlebar, saddles, grips,

stems, pedals, and fork. A one-year limited warranty also includes all accessories,

in the event of manufacturing defects, and up to the discretion of the distributor.

The following items are included: apparel, locks, pumps, computers, bags, tools,

shoes,

6-month warranty on wearable items, including saddles, tires, tubes, grips, brake pads. What Cycle Force Group will do: In the event of a defective bicycle part, Cycle Force Group dba NAC will, at its option, repair or replace the defective bicycle part within warranty period, at no cost to you except for shipping and dealer charges if any.