Quietkat 2021 SHERPA E-Bike 750W 48V

  • Vendor
    QUIETKAT
    Sale price
    $3,399.00
    Regular price
    $3,599.00 You save 6%
    Unit price
    per 

    Availability:

    Estimated Arrival: Between Oct 21 and Nov 01.

    Due to the pandemic, we are experiencing production & shipping delays. We apologize for any inconvenience this may cause and we assure you that we are doing everything we can to serve you as quickly as possible.

    • Bikes are available for Pre-Order! Feel free to contact us for more details.

      The Quietkat 2021 SHERPA E-Bike 750W 48V
      is based on the Villager model and includes a longer wheelbase and an integrated rear rack to carry all the gear you need. Perfect for a trip to the lake, to the park, or take an epic multi-day adventure!

      When you need to carry a lot of gear up to the highest points on earth, you count on Sherpas to help make the journey possible. The QuietKat Sherpa is based on the Villager model and includes a longer wheelbase and an integrated rear rack to carry all the gear you need. Perfect for a trip to the lake, to the park, or take an epic multi-day adventure!

      The Sherpa comes standard with a 750-watt hub-drive motor and 203mm disc brakes that give enough power to climb steep hills and mountains, as well as plenty of stopping power to inspire confidence on technical descents. A premium RST Coil Suspension Fork and 3” plus-size all-terrain tires make for a smooth and comfortable ride on a variety of terrain from paved paths, dirt roads, snow, sand, and everything in-between.

      The sherpa electric cargo bike also has the lowest standover height in the industry, allowing for easy access on and off the bike, while the dual post kickstand ensures you have a stable bike while loading and unloading.

      Wide range of Quietkat accessories available with the e bike purchase! Contact us about details and prices!


       

    • SPECIFICATION

      • Motor: 750W (Class 2)
      • Battery: 14.5ah/48V Panasonic
      • Range: Up To 58 miles
      • Throttle: Removable Thumb Throttle
      • Gears: Shimano 7-Speed
      • Brakes: Tektro Mechanical Disc
      • Suspension: RST Coil Suspension Fork
      • Tires: Kenda 26×3” Plus-Tire
      • Weight: 65lbs
      • Capacity/Load Limit: 325lbs
      • Universal Size: Adjustable From 16″ to 19″
    • SHIPPING

      Order Confirmation:

      We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.

      As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

      Order Shipment:

      If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

      Shipping Times:

      We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments. 

      Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

      Damages:

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

      Cancellations & Refunds:

      All orders cancelled after 24 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order. Please note that you as the customer will be responsible for paying for the return shipping costs of the item(s) in your order, the original cost of shipping to your shipping address, 3% refund processing fee and you may be subject to a restocking fee.


      RETURNS

      QuietKat will accept the return or cancellation of an order under the following conditions:

      Items that are purchased and cancelled before shipping are subject to a 15% processing fee.

      Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Those returns are subject to a 15% restocking fee on the purchase price, as well as return shipping fees. A 1% fee is added for every mile over 10 miles on the bike odometer. The original shipping charges are non-refundable.

      QuietKat will not accept the returns of products after 30 days.

      In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.

      Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. Please address your return to:

      QuietKat, Inc.

      c/o Returns: Authorization # _____

      936 Chambers Court

      Unit B2

      Eagle, Colorado 81631


    • WARRANTY

      Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly.  QuietKat frames come with a lifetime warranty.

      This warranty applies only to the original registered owner of the QuietKat and is not transferable.

      This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.

      The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

      If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part.  This includes any parts deemed to have been damaged in shipping.   We will not replace any part deemed to be damaged by the user.

      In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix.  QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix.   The owner may also return the unit to QuietKat to make the needed repairs, but will be responsible for shipping costs each way.

      WARRANTY CLAIMS

      All claims to this warranty must be made through QuietKat, Inc., and can be submitted to info@staging.quietkat.flywheelsites.com.  Proof of the original purchase may be required with any warranty request.  Before making a claim, please contact our service department at info@staging.quietkat.flywheelsites.com as there may be a simple fix for the problem.   Valid warranty claims will be processed within one year of the initial purchase.

       

      SHIPPING DAMAGE CLAIMS

      Upon delivery, immediately inspect your products for damage.   Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery.   Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment.   Take photos of any damage that is found and date the images when possible.   Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 or info@staging.quietkat.flywheelsites.com

       


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