Quietkat RIDGERUNNER Ultra Mid-Drive Fat Tire Electric Bike 1000W 48V

Take any adventure farther with the unmatched power and capability of the RidgeRunner's 1000w ultra-drive motor, massive tires that conquer the roughest terrain, a moto-inspired inverted fork, and the largest battery we've ever created.

Powerful motor: The RidgeRunner's 1000w Ultra Mid Drive Motor is a true marvel of engineering - the highest quality, longest-lasting, and most powerful motor available.

Increased acceleration: Get up to 1500w of peak power and 160 nm of torque to accelerate up steep inclines like never before.

Full suspension frame: 150mm of front suspension travel and 150mm of rear suspension travel from the fire link 4-bar suspension linkage.

Advanced brakes: 4-Piston hydraulic brakes inspire confidence when navigating steep descents on rugged terrain.

Fat tires for ultimate traction: Fitted with a high quality 26″x4.8″ fat-tire platform. Ideal for a wide variety of technical, off-road terrain, including soft sand and snow plus hardpack trails and rocks. Ability to switch to a 29" standard mountain bike tire set for even more flexibility.

Rider flexibility: Flexible to suit all types of riders and available in medium or large 17 or 19-inch frame sizes.

Wide range of Quietkat accessories available with the e bike purchase! Contact us about details and prices!

SPECIFICATION

Motor  Ultra Mid-Drive 1000W 

Battery: 768Wh | 16AH/48V | 12 LBS.

Range: Up To 64 Miles

Modes: Eco-Assist, Sport-Assist, Throttle, Walk Assist

Gears: SRAM 9-Speed

Brakes: Tektro 4-Piston Hydraulic Disc

Suspension: Rear - RockShox Monarch RL 150mm | Front - 150mm QK Inverted Air-Suspension Fork

Tires: CST Roly Poly 26” x 4.8”

Weight: 69 lbs

Load Capacity: 300 lbs

Color: Evergreen

Sizes: M | L 

SHIPPING

Order Confirmation:
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@urban-ebikes.com

Shipping Times:
We provide ground shipping  to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost.  You may contact as at info@urban-ebikes.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.

Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to info@urban-ebikes.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

RETURNS

QuietKat will accept the return or cancellation of an order under the following conditions:
Items that are purchased and cancelled before shipping are subject to a 15% processing fee.
Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Those returns are subject to a 15% restocking fee on the purchase price, as well as return shipping fees. A 1% fee is added for every mile over 10 miles on the bike odometer. The original shipping charges are non-refundable.
QuietKat will not accept the returns of products after 30 days.
In the event of a product return, QuietKat will not accept the return of promotional items associated with that sale. The MSRP value of the promotional items will be deducted from the refund.
Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. If a customer sends a return without the written consent of the company, a refund will not be issued. The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Once a return is approved by QuietKat, Inc., you may receive an exchange, company credit or a refund. Please address your return to:
QuietKat, Inc.
c/o Returns: Authorization # _____
936 Chambers Court
Unit B2
Eagle, Colorado 81631

WARRANTY

Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly.  QuietKat frames come with a lifetime warranty.
This warranty applies only to the original registered owner of the QuietKat and is not transferable.
This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.
The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
If a component is deemed to be defective or damaged without user error or other improper use, QuietKat will assist in replacing that part.  This includes any parts deemed to have been damaged in shipping.   We will not replace any part deemed to be damaged by the user.
In the case of a repair or parts replacement under warranty, we will work with the owner to find a local certified bicycle repair shop to make the necessary fix.  QuietKat will also cover the associated repair labor fees, only if the scope of service is agreed upon prior to the fix.   The owner may also return the unit to QuietKat to make the needed repairs, but will be responsible for shipping costs each way.
WARRANTY CLAIMS
All claims to this warranty must be made through QuietKat, Inc., and can be submitted to info@staging.quietkat.flywheelsites.com.  Proof of the original purchase may be required with any warranty request.  Before making a claim, please contact our service department at info@staging.quietkat.flywheelsites.com as there may be a simple fix for the problem.   Valid warranty claims will be processed within one year of the initial purchase.
SHIPPING DAMAGE CLAIMS
Upon delivery, immediately inspect your products for damage.   Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery.   Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment.   Take photos of any damage that is found and date the images when possible.   Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 or info@staging.quietkat.flywheelsites.com