Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
The Rebel 1.0 500W 48V Folding Electric Bike made by ReviBikes has a rigid aluminum front fork. It's lightweight so helps you steer with ease.
4.0 fat tire is trendy and with that, it absorbs major bumps and shocks on the road. So you don't actually need a suspension fork to add more weight. The tires are off-road with knobs. It's a perfect bike put in your trunk and explore more deeply to forest, beach and city roads.
The ReviBikes rebel electric bicycle is easy folding and can be put into the trunk of your car, it’s an ideal ebike for travel on holiday. It can be operated with one hand for smooth folding action.
Our folding electric bicycle equipped with the Bafang 500W high torque brushless motor, the top speed arrives 20 MPH. With the Shimano-7-speed gear you can choose any speed to complete your journey, and perfect Tektro brakes fully protect your safety. And with the 20 inch fat tire design, you can cross the snow or beach easily by riding this bike.
With removal 48V 13Ah Li-ion battery, which is lightweight and long lasting, can make you ride up to 40 miles range
The e-bike adopts 100% durable aluminum alloy frame, the front fork is made of high-strength carbon steel.
LCD-5 Display with backlight equipped, indicating current speed, odometer, Trip A/B, average speed, max speed, and PAS level clear under the sunshine when you are riding. Front & Rear Fenders and rear rack not included, however can be purchased separately!
BATTERY: 48V 13Ah (624Wh) Lithium-ion. NCA 18650 Samsung 25E Cells. Easy to take out.
CHARGER: 48V D-Power Charger, specially made for Rebel 1.0, output 48v 2a, input 100-240v
CONTROLLER: 48V 20A
DISPLAY: Matrix LCD display gives you all information you need: Odo, trip, speed, motor output, battery indicator, and of course advanced settings.
HUB MOTOR: 48V 500W BAFANG™ High speed gear motor, which provides enough torque (80NM) to help you climb any steep. Peak output over 800W.
PEDAL ASSIST: 5 Level Throttle with 12 Magnet Cadence Sensor
THROTTLE: Half twist throttle
WIRING: Water Resistant Connectors and Wiring Harness
BRAKE CALIPERS: Tektro (MD-M280)
BRAKE LEVERS: Aluminum Alloy Comfort Grip Levers with Motor Cutoff Switch, Integrated Bell
BRAKE PAD MATERIAL: Sintered Metal
BRAKE ROTORS: Tektro 160mm Front and Rear
CHAIN: KMC Z51EPT
CRANK SET: 3/32*48T*170mm, Dual-Sided Aluminum Bashguard
DERAILLEUR: 7-Speed Shimano Altus
FENDERS: Optional , not included
FORK: Aluminum Alloy
FRAME: 6061 Aluminum Alloy
FREEWHEEL: SUNTOUR 7-Speed Freewheel, Stainless steel
GEARING: 1 x 7-Speed
GRIPS: Durable Imitation Leather Ergonomic Grips
HANDLEBARS: Custom Formed Aluminum Alloy, 24" Wide
HEADSET: Semi-Integrated, 1-1/8" Straight Steerer Tube
KICKSTAND: Heavy Duty Aluminum with Wide Plastic Foot
PEDALS: VP-565, foldable
RIMS: Double Wall, 36H
SEAT POST:Promax, 350mm x 28.6mm
SEAT POST CLAMPQuick Release
SHIFTER: Shimano SL TX50 R7CT Thumb Shifter, 7-Speed
SPOKES: 13 Gauge, Stainless Steel, Black
STEM: High Rise Folding Stem with 7”; Vertical Adjustment
TIRES: Chaoyang 20” x 4”
FRAME SIZE: Recommended Rider Heights: 5’ - 6’2
HANDLEBAR HEIGHT: 40.5” - 47.5” (adjustable)
HANDLEBAR REACH: 16”
SEAT HEIGHT: 30” - 38” (adjustable)
STAND OVER HEIGHT: 26”
TOTAL LENGTH: 66”
DROPOUT WIDTH: 70.8”
BOTTOM BRACKET SHELL WIDTH: 3.5”
SEAT TUBE LENGTH: 16.5”
TOP TUBE LENGTH (effective): 24”
HEAD TUBE: 5”
CHAIN STAY: 19”
HANDLEBAR WIDTH: 24”
CRANK LENGTH: 8”
SEATPOST DIAMETER: 1.5”
MAX TIRE WIDTH: 4”
BIKE WEIGHT: 59 lbs with battery
PAYLOAD CAPACITY: 260 lbs
FOLDED DIMENSIONS (LxWxH )40”x19”x25”
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
REVI BIKES Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
Please contact email@example.com or +1(909)215-0665 when you have a refund request.
If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
If the return is accepted, REVI BIKES will issue a prepaid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
The returned unit must be in like-new condition, including all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
Refunds will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
To return your product, you should mail your product to: 4055, East Guasti Rd., Ste 111, Ontario, California US 91761
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We have hand-picked industry leading components that are extremely reliable. If you have any problems, our warranty policy is as follows;
Frame warranty lifetime.
All other components including store bought accessories warranty 1 year.
Battery warranty: After 2 years our battery will deliver 70% of initial capacity assuming 800 complete charge/discharge cycles
Warranty is valid only in Continental United States only.
Please contact us at firstname.lastname@example.org or call us at 1-909 215 0665 if you have any questions regarding the warranty or to arrange a warranty repair.
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
I did extensive research on e Bikes and found that most bikes with reasonable performance specs were expensive. I have just purchased the Rebel 1.0 and love it!!! It handles well in off road conditions and is super easy to operate.
It was packaged with extreme care and was very easy to put together...Took it out for a spin and was pleasantly surprised to see how well it worked and how comfortable it was...It has so much power and it was very easy to navigate the hills around where we live....It was easy to mount and dismount the bike....We did a lot of research on electric bikes before we decided on the civibikes. Once we ordered the bike we received it in short order (5 days).....Looking forward to taking it on long rides in the days to come!!!
My wife & I bought two bikes for our retirement travels & adventures.
Bikes arrived in excellent condition, and were delivered faster than expected.
They are very sturdy and strong. Love the easy fold-ability.
I am a big man, (6' tall, 240 lbs.) and the bike fits me and moves me along without any problems. It is powerful and faster than I need to go.
Really like the pedal assist. It has 6 levels of assist; I have only used powers 1 & 2 around the neighborhood, which has a couple of good sized hills. Or you can set the power assist to 0 and then use the throttle option as needed to adjust your speed to the terrain.
Customer service has been excellent. They have followed up with us repeatedly to ensure we were happy with our purchase.
I use this product to every my working day from parking lot to my office.and weekend my fishing trip.
I thought it would be too small for someone like me who is 6ft-1in and 230lbs, but to my surprise, it fits and rides nice. The Cheetah Plus is well built, sturdy, and fun to ride. I highly recommend this bike.
Highly recommend this electric bike. it was well packed and delivered fast and intact! Assembled easily by following the YouTube video, the bike looks so cool, comfortable and safe for riding! I have been using this bike for a while, and I have to say that I'm honestly quite impressed with this bike, especially the outstanding looking.
This bike is so cool! It is solid and well built. The ride is smooth and it goes faster than I need to go!! The build was quick with only some minor adjustments needed. The fenders add to the look, at quick glance it looks like a motorcycle. Very pleased with my purchase!
This bike is absolutely AMAZING!!! I'm 6'00", 255 lbs. This bike fits me perfectly. The style and engineering of this bike is superior to the rest. The ride is so much fun. I feel like a kid again. The 'pedal assist' is very responsive and makes riding this bike a dream. The head light is really bright, and lights up the roadway like a motorcycle. I have ridden this bike up hills and down. It rides up hills with ease and the downhill ride is a thrill. The 'street radar' clocked me at 41 mph. WOW. The bike is heavy and stable. You don't feel the weight when you are pedaling because the Bafang motor is so responsive. This was an awesome gift from my wife and son. I am having a blast, and I LOVE this bike.
Over all I'm satisfied with it's performance. Put a little over 30 miles on it so far. Only issues I've had so far was the tire tubes went flat right away. But not an issue since I had new tubes and tannus armor. I swapped em as they went flat and haven't had any more problems. I'm a big guy at 6 ft 6 in and 265 so the battery doesn't last as long I would like and I've found a hill it won't climb so I'll have to change the chain ring to a lower tooth count for my elk hunts for better hill climbing. All in all it's a good bike and very well built.
We bought two of these bikes and couldn't be more pleased. My wife at 5'4" loves hers. I catch her goofing around and playing Speed Racer on corners. I'm 6'1" and this bike is at it's limit. It's still an easy ride. It's smooth and the controls are easy to use. In 10 minutes the bikes were out of the box and ready to pedal. After the battery charged up it was 100%. This is a great e-bike to run to the store or to the beach. The frame is rugged and a neat design. Plan an extra few minutes for your ride time because people will be asking about your bike. The height adjustment for the handle bar is limited to the bar rotation (no post adjustment). This hasn't been a problem, just an observation. It's still a 5 star product. Customer service is exceptional. Communications were clear and they delivered as promised. This is a reliable team.
We (husband and I) purchased two Jupiter DiscoveryX5 electric folding bikes. We wanted something that we could ride around campgrounds plus also fit in the basement of our motorhome. This little jewel was perfect! We just got back from a big airshow in Oshkosh, WI and rode these all over the campground and everywhere we could. Being senior citizens - 67 and 74 - these allowed us to venture out more and not have to rely on the busses to get us to the venue where everything was taking place. I'm now thinking of places I can ride around my home as I don't want to wait until we travel again to enjoy this awesome bike.
We are full time boat cruisers and these bikes have been invaluable to us. Everywhere we go people stop us to ask where we got them and how we like them. It was virtually impossible to find an electric folding bike and those we did find were too heavy, too expensive or clunky. The JupiterBike Discovery X5 is easy to transport (we can even load them into our inflatable dinghy) and they perform great. We couldn't be happier!
Six months ago I left this review on Google maps. I can't say enough good about this company and the commitment to quality of product, service and consumer relations. Customer Service has been excellent in answering my questions or concerns usually within a couple hours of email if not the same day... I highly recommend this company and their products... proud owner of a JupiterBike Defiant. Almost 1200 miles on it and looking forward to many more. I now have over 3500 miles on my Defiant and have had a wonderful experience with the Tech Department and Customer Service when any concerns have popped up they have done a good job at addressing my concerns and getting me rolling again.
After a little over a year my review of the Defiant... I have spent more time on my bike that I ever have, it brought the fun back to biking. With a few very minor tweaks it became even more solid: - Kinect Seat-Post for an even smoother ride - Snow Air Fork - Brooks Seat You can go a pretty good distance on level 1, approximately 30 to 40 miles depending on the terrain. Overall, I highly recommend this VERY SOLID bike and I would definitely buy again. Pound for pound a bargain.
The Summit Electric Folding Bike is ahead of its - Time - every way you can think of from from its design to its 3 fin wheels makes me feel like I have a Mercedes Benz Bike …the battery being hidden in the inside of the bike is a serious game changer...it’s great on tough roads and handles bumps like there not even there...the disc breaks are smooth and definitely work, especially when you are going at a high speed...it has a USB charging port on the side where u turn on and off the bike which will help if your phone is dying or if u using it to make deliveries...super comfortable and I know for sure it goes over 28 mph because I witnessed it…overall everywhere I go I turn heads and people. Can’t believe it’s electric and folding...the folding part makes it very easy to store and it does take up a lot of space so if u want to travel with the bike u could...the bike is everything and more! I’m happy I stumbled upon this bike by ACCIDENT and one of the best things I did! Also, I caught it when it first came -n - still no one has a bike that compares …SUMMIT ELECTRIC FOLDING BIKE FOR THE WIN!!!
Love it so much! I live in the country and the area is mostly sandy. It does very well going up and down small hills. It's easy to go from manual to powered while you're riding it. I just can't say enough about it. It is just fun! Get one!
I love my new cargo bike. I have a hill to climb as soon as I start to ride and its so nice to go up the hill with out exerting myself. I get lots of compliments when I'm on my bike, it is definitely an eye catcher.
I have ever had making a purchase. Bike was shipped QUICKLY and arrived in perfect condition. Customer service was first class and super friendly. Bikes were as advertised and awesome. THANK YOU Urban-Ebikes!!!
I received my e-Azteca electric trike a few days ago and absolutely enjoy it. This is the second trike we have purchased from Urban-ebikes. The stability gives us confidence to go bike riding and the battery assist makes it so easy to get around hilly areas.