Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
The Rebel 1.0 500W 48V Folding Electric Bike made by ReviBikes has a rigid aluminum front fork. It's lightweight so helps you steer with ease.
4.0 fat tire is trendy and with that, it absorbs major bumps and shocks on the road. So you don't actually need a suspension fork to add more weight. The tires are off-road with knobs. It's a perfect bike put in your trunk and explore more deeply to forest, beach and city roads.
The ReviBikes rebel electric bicycle is easy folding and can be put into the trunk of your car, it’s an ideal ebike for travel on holiday. It can be operated with one hand for smooth folding action.
Our folding electric bicycle equipped with the Bafang 500W high torque brushless motor, the top speed arrives 20 MPH. With the Shimano-7-speed gear you can choose any speed to complete your journey, and perfect Tektro brakes fully protect your safety. And with the 20 inch fat tire design, you can cross the snow or beach easily by riding this bike.
With removal 48V 13Ah Li-ion battery, which is lightweight and long lasting, can make you ride up to 40 miles range
The e-bike adopts 100% durable aluminum alloy frame, the front fork is made of high-strength carbon steel.
LCD-5 Display with backlight equipped, indicating current speed, odometer, Trip A/B, average speed, max speed, and PAS level clear under the sunshine when you are riding. Front & Rear Fenders and rear rack not included, however can be purchased separately!
BATTERY: 48V 13Ah (624Wh) Lithium-ion. NCA 18650 Samsung 25E Cells. Easy to take out.
CHARGER: 48V D-Power Charger, specially made for Rebel 1.0, output 48v 2a, input 100-240v
CONTROLLER: 48V 20A
DISPLAY: Matrix LCD display gives you all information you need: Odo, trip, speed, motor output, battery indicator, and of course advanced settings.
HUB MOTOR: 48V 500W BAFANG™ High speed gear motor, which provides enough torque (80NM) to help you climb any steep. Peak output over 800W.
PEDAL ASSIST: 5 Level Throttle with 12 Magnet Cadence Sensor
THROTTLE: Half twist throttle
WIRING: Water Resistant Connectors and Wiring Harness
BRAKE CALIPERS: Tektro (MD-M280)
BRAKE LEVERS: Aluminum Alloy Comfort Grip Levers with Motor Cutoff Switch, Integrated Bell
BRAKE PAD MATERIAL: Sintered Metal
BRAKE ROTORS: Tektro 160mm Front and Rear
CHAIN: KMC Z51EPT
CRANK SET: 3/32*48T*170mm, Dual-Sided Aluminum Bashguard
DERAILLEUR: 7-Speed Shimano Altus
FENDERS: Optional , not included
FORK: Aluminum Alloy
FRAME: 6061 Aluminum Alloy
FREEWHEEL: SUNTOUR 7-Speed Freewheel, Stainless steel
GEARING: 1 x 7-Speed
GRIPS: Durable Imitation Leather Ergonomic Grips
HANDLEBARS: Custom Formed Aluminum Alloy, 24" Wide
HEADSET: Semi-Integrated, 1-1/8" Straight Steerer Tube
KICKSTAND: Heavy Duty Aluminum with Wide Plastic Foot
PEDALS: VP-565, foldable
RIMS: Double Wall, 36H
SEAT POST:Promax, 350mm x 28.6mm
SEAT POST CLAMPQuick Release
SHIFTER: Shimano SL TX50 R7CT Thumb Shifter, 7-Speed
SPOKES: 13 Gauge, Stainless Steel, Black
STEM: High Rise Folding Stem with 7”; Vertical Adjustment
TIRES: Chaoyang 20” x 4”
FRAME SIZE: Recommended Rider Heights: 5’ - 6’2
HANDLEBAR HEIGHT: 40.5” - 47.5” (adjustable)
HANDLEBAR REACH: 16”
SEAT HEIGHT: 30” - 38” (adjustable)
STAND OVER HEIGHT: 26”
TOTAL LENGTH: 66”
DROPOUT WIDTH: 70.8”
BOTTOM BRACKET SHELL WIDTH: 3.5”
SEAT TUBE LENGTH: 16.5”
TOP TUBE LENGTH (effective): 24”
HEAD TUBE: 5”
CHAIN STAY: 19”
HANDLEBAR WIDTH: 24”
CRANK LENGTH: 8”
SEATPOST DIAMETER: 1.5”
MAX TIRE WIDTH: 4”
BIKE WEIGHT: 59 lbs with battery
PAYLOAD CAPACITY: 260 lbs
FOLDED DIMENSIONS (LxWxH )40”x19”x25”
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at firstname.lastname@example.org to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
REVI BIKES Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
Please contact firstname.lastname@example.org or +1(909)215-0665 when you have a refund request.
If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
If the return is accepted, REVI BIKES will issue a prepaid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
The returned unit must be in like-new condition, including all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
Returned units are subject to a 20% inspection and restocking fee from the original purchase price.
Refunds will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
To return your product, you should mail your product to: 4055, East Guasti Rd., Ste 111, Ontario, California US 91761
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We have hand-picked industry leading components that are extremely reliable. If you have any problems, our warranty policy is as follows;
Frame warranty lifetime.
All other components including store bought accessories warranty 1 year.
Battery warranty: After 2 years our battery will deliver 70% of initial capacity assuming 800 complete charge/discharge cycles
Warranty is valid only in Continental United States only.
Please contact us at email@example.com or call us at 1-909 215 0665 if you have any questions regarding the warranty or to arrange a warranty repair.
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email firstname.lastname@example.org or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at email@example.com
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
I did extensive research on e Bikes and found that most bikes with reasonable performance specs were expensive. I have just purchased the Rebel 1.0 and love it!!! It handles well in off road conditions and is super easy to operate.
It was packaged with extreme care and was very easy to put together...Took it out for a spin and was pleasantly surprised to see how well it worked and how comfortable it was...It has so much power and it was very easy to navigate the hills around where we live....It was easy to mount and dismount the bike....We did a lot of research on electric bikes before we decided on the civibikes. Once we ordered the bike we received it in short order (5 days).....Looking forward to taking it on long rides in the days to come!!!
My wife & I bought two bikes for our retirement travels & adventures.
Bikes arrived in excellent condition, and were delivered faster than expected.
They are very sturdy and strong. Love the easy fold-ability.
I am a big man, (6' tall, 240 lbs.) and the bike fits me and moves me along without any problems. It is powerful and faster than I need to go.
Really like the pedal assist. It has 6 levels of assist; I have only used powers 1 & 2 around the neighborhood, which has a couple of good sized hills. Or you can set the power assist to 0 and then use the throttle option as needed to adjust your speed to the terrain.
Customer service has been excellent. They have followed up with us repeatedly to ensure we were happy with our purchase.
I use this product to every my working day from parking lot to my office.and weekend my fishing trip.
Love it so much! I live in the country and the area is mostly sandy. It does very well going up and down small hills. It's easy to go from manual to powered while you're riding it. I just can't say enough about it. It is just fun! Get one!
I love my new cargo bike. I have a hill to climb as soon as I start to ride and its so nice to go up the hill with out exerting myself. I get lots of compliments when I'm on my bike, it is definitely an eye catcher.
I have ever had making a purchase. Bike was shipped QUICKLY and arrived in perfect condition. Customer service was first class and super friendly. Bikes were as advertised and awesome. THANK YOU Urban-Ebikes!!!
I received my e-Azteca electric trike a few days ago and absolutely enjoy it. This is the second trike we have purchased from Urban-ebikes. The stability gives us confidence to go bike riding and the battery assist makes it so easy to get around hilly areas.
My son loves this BIKE. It is AWESOME. I ordered it on Monday and received it on Friday, just in time for my son's birthday. We took it on the path this weekend and everyone commented on how COOL it was. The seller didn't waste any time shipping it out. I received it faster than I expected...I Love that kind of service. Thank you for the great service and the super cool bike.
I have owned this e-bike for 3 months, and it has completely changed my life. I could barely walk or get good aerobic exercise because I had varicose veins in both legs, and I became very unfit. With this TROXUS Lynx e-bike, I can ride more than 10 km in one go, which is an acceptable intensity for my body. I sweat slightly at the end of each ride, I got a great workout, and I'm thankful for it!
Everyone tells me that this bike has the biggest tires that they have ever seen on a bike . I'm blown away with how much fun it is to ride this fat tire creation! I take it to the beach and ride in sand n dirt. handles extremely well, and no need for shocks.
Since I received it, I’ve been out biking for 3 straight weekends. This after not riding for over 30 years. I live in the mountains and the Troxus is just what I need to get me out again. In September, it will be my main transportation while I hunt in SC. Thanks for a great bike!
This is my first electric bike and I am totally impressed. I have a sore knee and so sometimes I need my bike to do some of the work when that leg gets tired. This bike is fast, fun and easy to unpack and get on the road with.
Explorer step over fat tire electric bike. I was looking for a bike that would allow me to sit easily, I wanted to exercise and take it to work but also feel safe. I came cross the TROXUS Explorer and it checked all my needs, when it arrived it was easy to assemble and easy to ride. I get a lot of compliments from my co-workers. The bike runs smoothly, and I love the speed too.
Had my bike about a month before I really got it out to ride and let me tell you , it was wonderful ! Drove it on vacation, on the boardwalk which was one of my dreams of doing again. It’s been about 15 years since I rode a bike due to back surgery and multiple problems after them. This bike got me back to riding again and made me sooo happy to be back on 2 wheels again ! It was truly more than I had expected !
We bought this bike for my son to go back and forth from school. He loves it. It keeps it's charge for a long time. We charge it like once a week. He's 6'2 about 220 and this bike is comfortable for him. It's so much fun that even my husband wants one now.
It was so easy to set up and get started. My wife and I both now each have a Velowave. Got her the Rover and I have the Ranger. She Got on it and loved every second of it. Smooth ride and so fast! The step through and it's so comfortable and love the fat tire feel. We can't wait to go around town showing off the coolest things on 2 wheels! So happy we decided to get them!
I did a lot of research into which fat tire eBike would be the best value for what I was looking for. I wanted to shorten the time it took to ride to work and have a more comfortable ride while doing so. With my road bike, it would take on average 55 minutes to travel 15 miles each way. With my new Ranger, I am making the same commute in 30 minutes. This bike moves! Minimal effort pedaling and you cruise easily at 25mph. With any effort in the low gear, I easily ride at 29-31mph. I could not be more happy with my Velowave Ranger! After 150 miles of riding, here is my review to this point: Saddle is very comfortable with or without bike shorts. Hydraulic brakes work great. Light is sufficient for dawn/ dusk riding but I add another light when I am riding in the dark. Aesthetically, this thing bike is beautiful. I get so many compliments on it and people stop and stare. The motor is very quiet. When I am riding in the grass (which this bike just floats over) there is not tire noise and all you can hear is a faint wind from the motor. I have only used the pedal assist mode which is very responsive. The throttle is ok but not nearly as peppy as the highest setting if pedal assist. The stock controller limits the throttle only to 20mph on the nose but the Velowave does sell an "off road" controller if you wanted to go faster then that without pedaling. I do not have this on my bike but will consider it in the future. For me, I like the pedaling and contributing Watts of my own! Suspension is adjustable and is smooth when taking bumps. So far so AMAZING and I recommend this bike to everyone.
This bike was beautifully packaged, easy to assemble (if you have some experience with bikes) and made with quality parts.
We have been riding the bike for a week now with no issues.
I own other e-bikes and the Prado S is a very good bike. Happy with the purchase.