Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
SOLD OUT! Available for Pre-Orders.
EVRYjourney WOMEN'S Electric Touring Cruiser Bike with 250 Watt Rear Hub Drive Motor with an ergonomically designed frame for maximum comfort and riding ease.
A beautifully styled electric bike perfect for the rider that wants to travel by two wheels but prefers a reduced work load on their body. Go beyond your farthest ridden distances, up those daunting hills, and into strong winds without requiring extreme strain on your joints and muscles. Having the electric motor provides piece of mind knowing that if your body fatigues you have a backup power source to assist you. The smooth and simple electric motor reduces the muscle exertion required to power your two wheels. You decide the workout you get, leaving your body as fatigued as you want it to be after completing your ride.
The ultra comfortable ergonomic frame design keeps you in an upright, relaxed riding position reducing strain on your back, hip, shoulders and knees. Haven’t ridden a bike in a long time, the EVRYjourney Electric is perfect for you. The low swooping step-thru frame and forward pedaling design make mounting and dismounting this bike a snap. The forward pedaling design keeps you low to the ground, while still providing ample leg extension when pedaling. Being low to the ground makes stopping easy and safe, reducing risk of tipping over and making it simple to put your feet flat on the ground when stopping.
The 250 Watt electric bike motor can be used in three ways when riding. Sweat it out and push your muscles, leave the motor off and let your legs provide the power like a traditional bicycle. Inspired to ride farther than you ever have but nervous you may not have enough energy to get home, set it to pedal assist and engage the motor only when you pedal. Don’t want to feel an ounce of sweat pierce your skin, let the motor do all of the work by using the thumb throttle to move the bike entirely under the power of the motor. You just focus on the feel of the wind, the warmth of the sun on your face and the majesty of the surroundings you encounter on your ride. Perfect for the commute that was just a little too far, the ride that had just too many steep hills or for the everyday ride you want to enjoy a whole lot more.
17.5" Aluminum Alloy Frame
Standard Steel Fork with Quick-Release Wheel Mounts
25.4mm Steel Headset
Aluminum Alloy 26" 36-Spoke 13G Rims, Quick-Release Hub, 3/8" Threading
26"x1.95" Semi-Slick Cruiser Tires
Shimano Tourney Rear Derailleur TY300D 7-Speed
Shimano Index Revo Shifter 7 Speed
118L, 1/2" x 1/8" Chain
Shimano Teeth Count: 14, 16, 18, 20, 22, 24, & 28
44T Steel Crank With 170mm Arm Length
250 Watt Rear Hub Motor
250 Watt, 36V, 10.4Ah Battery with Charger
LCD Performance Display with Speedometer, Battery Meter, and Power Meter
Thumb Throttle on Left Handlebar
64.2 Lbs. Assembled With Battery
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at firstname.lastname@example.org to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
ELECTRIC BICYCLE 90-DAY RETURN POLICY
We hold the same values with covering the shipping and making sure our customers who wish to return their product experience a smooth process, however we must limit the return window on these products due to the nature of electric-powered bicycles. Return Shipping will still be covered to and from you, the customer. If you have any questions prior to purchase, please don't hesitate to call us at (310) 982-2877 or email us at firstname.lastname@example.org.
The 90-Day Return window will begin from the date your Electric Bicycle is delivered to your door.
A 1-year Standard Warranty is included with all sixthreezero bicycles when purchased new from sixthreezero.com, or any authorized retailer.
This warranty is limited to 1 year from the date of purchase.
Proof of purchase will be required for any warranty claim with sixthreezero Bicycles.
YOU MUST REGISTER YOUR BICYCLE TO QUALIFY FOR THE INCLUDED 1-YEAR WARRANTY COVERAGE.
Please visit our PRODUCT REGISTRATION PAGE.
ELECTRIC BICYCLE WARRANTY
30 Days, we cover everything
2 Years or 500 Charges on Battery, 2 years motor, 2 years controller, 2 years display
Lifetime on Steel Frame, 3 Years on Aluminum
Tires & Tubes not covered beyond 30 days
2 years on all other components
Rust not covered by warranty
Defective tubes, only covered in first 30 days
THIS WARRANTY DOES NOT COVER:
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of the original purchase, is offered only to the original retail purchaser, and is not transferable. sixthreezero is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Product registration and proof of purchase is required before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.
Warranty covers only the first owner/purchaser, it is non-transferable and applies only to sixthreezero bicycles purchased through an authorized dealer.
OTHER MODIFICATIONS THAT WILL VOID YOUR WARRANTY
We love our bicycles and we are confident that they are great quality products. We also care very much about our customers, so please exercise caution at all times when riding a sixthreezero bicycle. It is the owner’s responsibility to inspect the bicycle before each and every ride and it is the owner’s responsibility to follow all standard bicycle safety precautions. Please check your local laws regarding bicycle safety. Always wear an ANSI approved safety helmet and always utilize proper lighting equipment when riding at night. Reflectors alone are not enough. Failure to use approved safety equipment could result in injury or death.
If any product is subject to federal or state consumer warranty laws, our statement of limited warranty included with the product applies in place of these warranties. Our warranty replaces any other warranty, expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose. Under no circumstances are we liable for third-party claims against you for losses or damages; including losses of or damages to records or data; consequential damage (including lost profits or savings) or incidental damages. Purchaser agrees that the total of any and all liability, regardless of fault, shall be limited to the total of your bicycle purchase with Seller. This limitation on warranty and liability is part of the terms of sale, constitutes a binding agreement and may be enforced against you. The laws of the State of California shall govern this agreement. The parties hereby agree that any dispute relating to the products sold hereunder shall be subject to the jurisdiction and venue of the courts of Los Angeles, California.
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email email@example.com or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at firstname.lastname@example.org
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
I ordered the EVRYjourney Women's 26" 250W 7 Speed Electric Hybrid Bicycle because our neighborhood is hilly. The bicycle arrived disassembled and unfortunately the rear carrier was damaged. I called customer service, explained my problem and received a replacement part in less than 2 weeks. The bicycle was easy to assemble using the tools provided. After I got it together I adjusted the seat and the handlebars, put air in the tires and oiled the chain. Not really knowing what to expect I turned on the power and started riding. WHAT A DREAM! This bike makes riding up hill a breeze and the power boost allows me to zoom past my husband who chose not to get an electric bike. This is a great bike for anyone who likes to ride but sometimes needs a little extra boost.
I bought the EVRY womans 7 speed hybrid bike and I could not be happier with it. It was simple to put together and it's a beautiful bike. I love riding it and getting a little outdoor exercise. This company has been so great to me since I bought it too. Phenomenal customer service!
Love it so much! I live in the country and the area is mostly sandy. It does very well going up and down small hills. It's easy to go from manual to powered while you're riding it. I just can't say enough about it. It is just fun! Get one!
I love my new cargo bike. I have a hill to climb as soon as I start to ride and its so nice to go up the hill with out exerting myself. I get lots of compliments when I'm on my bike, it is definitely an eye catcher.
I have ever had making a purchase. Bike was shipped QUICKLY and arrived in perfect condition. Customer service was first class and super friendly. Bikes were as advertised and awesome. THANK YOU Urban-Ebikes!!!
I received my e-Azteca electric trike a few days ago and absolutely enjoy it. This is the second trike we have purchased from Urban-ebikes. The stability gives us confidence to go bike riding and the battery assist makes it so easy to get around hilly areas.
My son loves this BIKE. It is AWESOME. I ordered it on Monday and received it on Friday, just in time for my son's birthday. We took it on the path this weekend and everyone commented on how COOL it was. The seller didn't waste any time shipping it out. I received it faster than I expected...I Love that kind of service. Thank you for the great service and the super cool bike.
I have owned this e-bike for 3 months, and it has completely changed my life. I could barely walk or get good aerobic exercise because I had varicose veins in both legs, and I became very unfit. With this TROXUS Lynx e-bike, I can ride more than 10 km in one go, which is an acceptable intensity for my body. I sweat slightly at the end of each ride, I got a great workout, and I'm thankful for it!
Everyone tells me that this bike has the biggest tires that they have ever seen on a bike . I'm blown away with how much fun it is to ride this fat tire creation! I take it to the beach and ride in sand n dirt. handles extremely well, and no need for shocks.
Since I received it, I’ve been out biking for 3 straight weekends. This after not riding for over 30 years. I live in the mountains and the Troxus is just what I need to get me out again. In September, it will be my main transportation while I hunt in SC. Thanks for a great bike!
This is my first electric bike and I am totally impressed. I have a sore knee and so sometimes I need my bike to do some of the work when that leg gets tired. This bike is fast, fun and easy to unpack and get on the road with.
Explorer step over fat tire electric bike. I was looking for a bike that would allow me to sit easily, I wanted to exercise and take it to work but also feel safe. I came cross the TROXUS Explorer and it checked all my needs, when it arrived it was easy to assemble and easy to ride. I get a lot of compliments from my co-workers. The bike runs smoothly, and I love the speed too.
Had my bike about a month before I really got it out to ride and let me tell you , it was wonderful ! Drove it on vacation, on the boardwalk which was one of my dreams of doing again. It’s been about 15 years since I rode a bike due to back surgery and multiple problems after them. This bike got me back to riding again and made me sooo happy to be back on 2 wheels again ! It was truly more than I had expected !
We bought this bike for my son to go back and forth from school. He loves it. It keeps it's charge for a long time. We charge it like once a week. He's 6'2 about 220 and this bike is comfortable for him. It's so much fun that even my husband wants one now.
It was so easy to set up and get started. My wife and I both now each have a Velowave. Got her the Rover and I have the Ranger. She Got on it and loved every second of it. Smooth ride and so fast! The step through and it's so comfortable and love the fat tire feel. We can't wait to go around town showing off the coolest things on 2 wheels! So happy we decided to get them!
I did a lot of research into which fat tire eBike would be the best value for what I was looking for. I wanted to shorten the time it took to ride to work and have a more comfortable ride while doing so. With my road bike, it would take on average 55 minutes to travel 15 miles each way. With my new Ranger, I am making the same commute in 30 minutes. This bike moves! Minimal effort pedaling and you cruise easily at 25mph. With any effort in the low gear, I easily ride at 29-31mph. I could not be more happy with my Velowave Ranger! After 150 miles of riding, here is my review to this point: Saddle is very comfortable with or without bike shorts. Hydraulic brakes work great. Light is sufficient for dawn/ dusk riding but I add another light when I am riding in the dark. Aesthetically, this thing bike is beautiful. I get so many compliments on it and people stop and stare. The motor is very quiet. When I am riding in the grass (which this bike just floats over) there is not tire noise and all you can hear is a faint wind from the motor. I have only used the pedal assist mode which is very responsive. The throttle is ok but not nearly as peppy as the highest setting if pedal assist. The stock controller limits the throttle only to 20mph on the nose but the Velowave does sell an "off road" controller if you wanted to go faster then that without pedaling. I do not have this on my bike but will consider it in the future. For me, I like the pedaling and contributing Watts of my own! Suspension is adjustable and is smooth when taking bumps. So far so AMAZING and I recommend this bike to everyone.
This bike was beautifully packaged, easy to assemble (if you have some experience with bikes) and made with quality parts.
We have been riding the bike for a week now with no issues.
I own other e-bikes and the Prado S is a very good bike. Happy with the purchase.