Please let us know if you have any questions or if there’s anything we can help you with by contacting us!
Urban E Bikes Team
Shipping is FREE on all our products.
As soon as we receive your order, we’ll start processing it immediately which usually takes 1-3 business days.
Shipping usually takes between 3-7 business days depending on the carrier and your location.
As soon as your order is shipped, we'll send you an email containing your tracking number.
We ship only within the US and use various shipping providers (UPS, FedEx, DHL, USPS, etc.)
Returns are subject to suppliers' return policy (7-90 days depending on the manufacturer)
Specific information about each product return can be found on product page.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If eligible for return, we’ll send you a prepaid return label and arrange a pickup.
At Urban E Bikes we work very hard to ensure that we offer the absolute best prices online.
If you find another online store that offers a lower price than us within 14 days of your purchase date please let us know and we will refund your original payment method for the difference.
We want you to feel confident that you are getting the absolute best price for the product you are ordering.
We've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
They offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
CREAM, TEAL and NAVY color bikes are in stock and ready to ship. MINT GREEN color bikes are available for Pre-Orders.
WOMEN'S Electric Touring Cruiser Bike with 500W 48V Rear Hub Drive Motor with an ergonomically designed frame for maximum comfort and riding ease.
A beautifully styled electric bike perfect for the rider that wants to travel by two wheels but prefers a reduced workload on their body.
Go beyond your farthest ridden distances, up those daunting hills, and into strong winds without requiring extreme strain on your joints and muscles.
Having the electric motor provides peace of mind knowing that if your body fatigues you have a backup power source to assist you. The smooth and simple electric motor reduces the muscle exertion required to power your two wheels. You decide the workout you get, leaving your body as fatigued as you want it to be after completing your ride.
The ultra-comfortable ergonomic frame design keeps you in an upright, relaxed riding position reducing strain on your back, hip, shoulders and knees. Haven’t ridden a bike in a long time, the EVRYjourney Electric is perfect for you. The low swooping step-thru frame and forward pedaling design make mounting and dismounting this bike a snap.
The forward pedaling design keeps you low to the ground, while still providing ample leg extension when pedaling. Being low to the ground makes stopping easy and safe, reducing risk of tipping over and making it simple to put your feet flat on the ground when stopping.
The 500 Watt electric bike motor can be used in three ways when riding.
Sweat it out and push your muscles, leave the motor off and let your legs provide the power like a traditional bicycle.
Inspired to ride farther than you ever have but nervous you may not have enough energy to get home, set it to pedal assist and engage the motor only when you pedal.
Don’t want to feel an ounce of sweat pierce your skin, let the motor do all of the work by using the thumb throttle to move the bike entirely under the power of the motor.
You just focus on the feel of the wind, the warmth of the sun on your face and the majesty of the surroundings you encounter on your ride.
Perfect for the commute that was just a little too far, the ride that had just too many steep hills or for the everyday ride you want to enjoy a whole lot more.
17.5" Aluminum Alloy Frame
Standard Steel Fork with Quick-Release Wheel Mounts
25.4mm Steel Headset
Aluminum Alloy 26" 36-Spoke 13G Rims, Quick-Release Hub, 3/8" Threading
26"x1.95" Semi-Slick Cruiser Tires
Shimano Tourney Rear Derailleur TY300D 7-Speed
Shimano Index Revo Shifter 7 Speed
118L, 1/2" x 1/8" Chain
18T Shimano Cassette
44T Steel Crank With 170mm Arm Length
500 Watt Rear Hub Motor
500W, 48V 10.4Ah Lithium-Ion Battery with Charger
LCD Display with Speedometer, Power Meter, and Battery Charge
Throttle control and pedal assist modes
64.8 Lbs. Assembled With Battery
We understand that getting your items quickly is important to you, so we make every effort to process your order as soon as possible.
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org
We provide ground shipping to the lower 48 states. Orders to AK & HI are shipped by AIR at additional cost. You may contact as at email@example.com to obtain rates for those shipments.
Shipping to the lower 48 states usually takes between 3 to 5 business days but you should allow 3 to 10 business days depending on the carrier we use (FedEx, UPS and/or USPS) and delivery location.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled after 24 hours are subject to up to a 20% administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
ELECTRIC BICYCLE 90-DAY RETURN POLICY
We hold the same values with covering the shipping and making sure our customers who wish to return their product experience a smooth process, however we must limit the return window on these products due to the nature of electric-powered bicycles. Return Shipping will still be covered to and from you, the customer. If you have any questions prior to purchase, please don't hesitate to call us at (310) 982-2877 or email us at email@example.com.
The 90-Day Return window will begin from the date your Electric Bicycle is delivered to your door.
A 1-year Standard Warranty is included with all sixthreezero bicycles when purchased new from sixthreezero.com, or any authorized retailer.
This warranty is limited to 1 year from the date of purchase.
Proof of purchase will be required for any warranty claim with sixthreezero Bicycles.
YOU MUST REGISTER YOUR BICYCLE TO QUALIFY FOR THE INCLUDED 1-YEAR WARRANTY COVERAGE.
Please visit our PRODUCT REGISTRATION PAGE.
ELECTRIC BICYCLE WARRANTY
30 Days, we cover everything
2 Years or 500 Charges on Battery, 2 years motor, 2 years controller, 2 years display
Lifetime on Steel Frame, 3 Years on Aluminum
Tires & Tubes not covered beyond 30 days
2 years on all other components
Rust not covered by warranty
Defective tubes, only covered in first 30 days
THIS WARRANTY DOES NOT COVER
Normal wear and tear
Improper follow-up maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect
Labor charges for part replacement or changeover
Bikes used for commercial activities, including those in rental, demo, or security fleets
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. This warranty extends from the date of the original purchase, is offered only to the original retail purchaser, and is not transferable. sixthreezero is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. Any claim against this warranty must be made through an authorized dealer or distributor. Product registration and proof of purchase is required before a warranty claim may be processed. Claims made outside the country of purchase may be subject to fees and additional restrictions. Warranty duration and detail may differ by frame type and/or country. This warranty gives you specific legal rights, and those rights may vary from place to place. This warranty does not affect your statutory rights. The English version of the warranty shall prevail.
Warranty covers only the first owner/purchaser, it is non-transferable and applies only to sixthreezero bicycles purchased through an authorized dealer.
OTHER MODIFICATIONS THAT WILL VOID YOUR WARRANTY
Adding electric motor
Welding additional parts to the frame
Removing and changing the original chain
Changing primary gear and braking components, such as shifters, derailleurs, brake arms, and pedal crank
Any physical changes to the bicycle fork or frame that could compromise the factory welding.
We love our bicycles and we are confident that they are great quality products. We also care very much about our customers, so please exercise caution at all times when riding a sixthreezero bicycle. It is the owner’s responsibility to inspect the bicycle before each and every ride and it is the owner’s responsibility to follow all standard bicycle safety precautions. Please check your local laws regarding bicycle safety. Always wear an ANSI approved safety helmet and always utilize proper lighting equipment when riding at night. Reflectors alone are not enough. Failure to use approved safety equipment could result in injury or death.
If any product is subject to federal or state consumer warranty laws, our statement of limited warranty included with the product applies in place of these warranties. Our warranty replaces any other warranty, expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose. Under no circumstances are we liable for third-party claims against you for losses or damages; including losses of or damages to records or data; consequential damage (including lost profits or savings) or incidental damages. Purchaser agrees that the total of any and all liability, regardless of fault, shall be limited to the total of your bicycle purchase with Seller. This limitation on warranty and liability is part of the terms of sale, constitutes a binding agreement and may be enforced against you. The laws of the State of California shall govern this agreement. The parties hereby agree that any dispute relating to the products sold hereunder shall be subject to the jurisdiction and venue of the courts of Los Angeles, California.
We want to offer the Best Customer Experience possible , therefore we work only with High-Quality brands that make the best products.
We have a team of expert customer service representatives to assist you.
We have a lot of real, happy Customer Reviews here.
If you need help choosing the perfect electric bike or have any other questions, please check our FAQ section below or reach out to us via email firstname.lastname@example.org or call toll-free: (866) 960 8616
Usually within 1-2 business days unless the item is on pre-order or out of stock in which case you'll receive an email within 1 business day to notify you about your options.
As soon as your package ships out.
You'll also receive updates for when your order has shipped and when it is due to arrive, and when it is out for delivery, so you can be ready to receive it.
You'll also get a notification if there is any delay with your shipment so you know ahead of time what is going on.
Usually between 2-10 business days depending on your location.
If your item is a special order or on backorder, it may take longer - in this case you'll receive an email within 1 business day to notify you about your options.
We ship via UPS, FedEx, USPS, and select LTL freight companies.
It usually depends on the size of your package and the destination.
Yes! Please contact us by phone, chat or email to inquire about the price and to place
We are available at 866-960-8616 on weekdays from 9am to 5pm.
Alternatively, you can use the chat or email us at email@example.com
Yes, we do!
Please check below for details.
Buying an electric bike is not a small investment, that's no secret.
Which is why we've partnered with Klarna to offer you a simple, risk-free way to finance your e-bike purchase! Klarna provides payment solutions for 60 million customers across 100,000 merchants in 14 countries.
The great thing we love about Klarna is that they offer an option with 0% interest if you pay within 6 or 12 months (depending on the total price).
You can place your order today and then pay in easy monthly installments later.
You can click on the Klarna widget on each product page to learn more!
How To Place An Order With Klarna:
Step 1: Add an order to cart and click to go to the checkout.
Step 2: Fill out your details and click "Continue to shipping method".
Step 3: Select the shipping method and then click on "Continue to payment method".
Step 4: Choose the option "Buy now, pay later with Klarna" and click "Review order" and then "Complete order".
Step 5: Select the option you prefer and click "Place Order". You'll be asked to enter your details for Klarna to verify. After that, you'll receive an instant approval decision and Klarna will create an account for you. You can use that account anytime you want to place orders in the future!
Click here to learn more about Klarna!
Rate ranges from 0%-24.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 4 [(number of monthly payments)] equal monthly payments of $1000 [(amount at 0% APR)] to $5000 [X] [(amount at 24.99% APR)] per $2000 [X] [(amount borrowed that the calculation is based on)] borrowed. Minimum purchase of $1000 [X] [(min purchase amount)] required. 0% APR financing only available to qualified customers with excellent credit history. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank, member FDIC.
A $1000 purchase might cost $172.79 per month over 6 months at 12.49% APR.*
Urban E Bikes Team
We are based in Brooklyn, New York but we have warehouses all over the country!
I bought the 500W e-bike. Great bike. I have over 400 miles on it and so far no issues at all. Motor is quiet and kicks in right away. I live in a very hilly area and it's a life saver! So much fun to ride. Battery lasts quite a while; I can easily get 20miles in before one bar goes down on the display. Lots of fun to ride.
Just assembled my wife's new Everyjourney cruiser. She loved it after the first ride we took. The bike was easy to assemble, the instructions were very good. After assembly, the brakes and gears required very little tuning and the bike was ready to roll .
I thought it would be too small for someone like me who is 6ft-1in and 230lbs, but to my surprise, it fits and rides nice. The Cheetah Plus is well built, sturdy, and fun to ride. I highly recommend this bike.
Highly recommend this electric bike. it was well packed and delivered fast and intact! Assembled easily by following the YouTube video, the bike looks so cool, comfortable and safe for riding! I have been using this bike for a while, and I have to say that I'm honestly quite impressed with this bike, especially the outstanding looking.
This bike is so cool! It is solid and well built. The ride is smooth and it goes faster than I need to go!! The build was quick with only some minor adjustments needed. The fenders add to the look, at quick glance it looks like a motorcycle. Very pleased with my purchase!
This bike is absolutely AMAZING!!! I'm 6'00", 255 lbs. This bike fits me perfectly. The style and engineering of this bike is superior to the rest. The ride is so much fun. I feel like a kid again. The 'pedal assist' is very responsive and makes riding this bike a dream. The head light is really bright, and lights up the roadway like a motorcycle. I have ridden this bike up hills and down. It rides up hills with ease and the downhill ride is a thrill. The 'street radar' clocked me at 41 mph. WOW. The bike is heavy and stable. You don't feel the weight when you are pedaling because the Bafang motor is so responsive. This was an awesome gift from my wife and son. I am having a blast, and I LOVE this bike.
Over all I'm satisfied with it's performance. Put a little over 30 miles on it so far. Only issues I've had so far was the tire tubes went flat right away. But not an issue since I had new tubes and tannus armor. I swapped em as they went flat and haven't had any more problems. I'm a big guy at 6 ft 6 in and 265 so the battery doesn't last as long I would like and I've found a hill it won't climb so I'll have to change the chain ring to a lower tooth count for my elk hunts for better hill climbing. All in all it's a good bike and very well built.
We bought two of these bikes and couldn't be more pleased. My wife at 5'4" loves hers. I catch her goofing around and playing Speed Racer on corners. I'm 6'1" and this bike is at it's limit. It's still an easy ride. It's smooth and the controls are easy to use. In 10 minutes the bikes were out of the box and ready to pedal. After the battery charged up it was 100%. This is a great e-bike to run to the store or to the beach. The frame is rugged and a neat design. Plan an extra few minutes for your ride time because people will be asking about your bike. The height adjustment for the handle bar is limited to the bar rotation (no post adjustment). This hasn't been a problem, just an observation. It's still a 5 star product. Customer service is exceptional. Communications were clear and they delivered as promised. This is a reliable team.
We (husband and I) purchased two Jupiter DiscoveryX5 electric folding bikes. We wanted something that we could ride around campgrounds plus also fit in the basement of our motorhome. This little jewel was perfect! We just got back from a big airshow in Oshkosh, WI and rode these all over the campground and everywhere we could. Being senior citizens - 67 and 74 - these allowed us to venture out more and not have to rely on the busses to get us to the venue where everything was taking place. I'm now thinking of places I can ride around my home as I don't want to wait until we travel again to enjoy this awesome bike.
We are full time boat cruisers and these bikes have been invaluable to us. Everywhere we go people stop us to ask where we got them and how we like them. It was virtually impossible to find an electric folding bike and those we did find were too heavy, too expensive or clunky. The JupiterBike Discovery X5 is easy to transport (we can even load them into our inflatable dinghy) and they perform great. We couldn't be happier!
Six months ago I left this review on Google maps. I can't say enough good about this company and the commitment to quality of product, service and consumer relations. Customer Service has been excellent in answering my questions or concerns usually within a couple hours of email if not the same day... I highly recommend this company and their products... proud owner of a JupiterBike Defiant. Almost 1200 miles on it and looking forward to many more. I now have over 3500 miles on my Defiant and have had a wonderful experience with the Tech Department and Customer Service when any concerns have popped up they have done a good job at addressing my concerns and getting me rolling again.
After a little over a year my review of the Defiant... I have spent more time on my bike that I ever have, it brought the fun back to biking. With a few very minor tweaks it became even more solid: - Kinect Seat-Post for an even smoother ride - Snow Air Fork - Brooks Seat You can go a pretty good distance on level 1, approximately 30 to 40 miles depending on the terrain. Overall, I highly recommend this VERY SOLID bike and I would definitely buy again. Pound for pound a bargain.
The Summit Electric Folding Bike is ahead of its - Time - every way you can think of from from its design to its 3 fin wheels makes me feel like I have a Mercedes Benz Bike …the battery being hidden in the inside of the bike is a serious game changer...it’s great on tough roads and handles bumps like there not even there...the disc breaks are smooth and definitely work, especially when you are going at a high speed...it has a USB charging port on the side where u turn on and off the bike which will help if your phone is dying or if u using it to make deliveries...super comfortable and I know for sure it goes over 28 mph because I witnessed it…overall everywhere I go I turn heads and people. Can’t believe it’s electric and folding...the folding part makes it very easy to store and it does take up a lot of space so if u want to travel with the bike u could...the bike is everything and more! I’m happy I stumbled upon this bike by ACCIDENT and one of the best things I did! Also, I caught it when it first came -n - still no one has a bike that compares …SUMMIT ELECTRIC FOLDING BIKE FOR THE WIN!!!
Love it so much! I live in the country and the area is mostly sandy. It does very well going up and down small hills. It's easy to go from manual to powered while you're riding it. I just can't say enough about it. It is just fun! Get one!
I love my new cargo bike. I have a hill to climb as soon as I start to ride and its so nice to go up the hill with out exerting myself. I get lots of compliments when I'm on my bike, it is definitely an eye catcher.
I have ever had making a purchase. Bike was shipped QUICKLY and arrived in perfect condition. Customer service was first class and super friendly. Bikes were as advertised and awesome. THANK YOU Urban-Ebikes!!!
I received my e-Azteca electric trike a few days ago and absolutely enjoy it. This is the second trike we have purchased from Urban-ebikes. The stability gives us confidence to go bike riding and the battery assist makes it so easy to get around hilly areas.